Receptionist

3 days ago

Kandivali Mumbai Maharashtra, India Watch Your Health Full time

**Job Title: Hospital Receptionist**
- **Job Overview**:

- **Responsibilities**:
**1. Customer Service**:

- Addressing and resolving customer queries in a professional and courteous manner.
- Assisting patients with appointment scheduling and maintaining their availability records.

**2. Appointment Management**:

- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.

**3. Feedback Collection**:

- Soliciting feedback from patients to continuously improve the quality of services provided.

**4. Health Insurance Recommendation**:

- Offering guidance and recommendations on suitable health insurance options to patients.

**5. Diagnosis Guidance**:

- Providing basic information and guidance to patients regarding their diagnoses and treatments.
- **Job Location**:Kandivali.
- **Job Timings**:

- For males: 10:30 p.m. to 7:00 a.m.
- For females:

- Morning Shift: 6:30 a.m. to 3:00 p.m.
- General Shift: 9:30 am to 6:30 pm
- Evening Shift: 2:30 p.m. to 10:30 p.m.

**Qualifications**:

- Graduates / 12th pass can also apply

**Requirements**:
**-**Minimum 2 years of experience as Hospital receptionist
- Excellent communication and interpersonal skills.
- Strong organizational abilities.
- Knowledge of basic medical terminology is a plus.
- Previous experience in a similar role is preferred

Pay: ₹20,000.00 - ₹22,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Kandivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (preferred)

Work Location: In person

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