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Program Associate

2 weeks ago

Lower Parel Mumbai Maharashtra, India Cuddles Foundation Full time

**About the role**:
The Program Associate will support the program team to ensure smooth operations across all partner hospitals. The individual will be responsible for maintaining hospital-related documentation, preparing reports, performing audits, reconciling stock, and ensuring timely reporting from hospital teams. This position requires a detail-oriented individual who can manage multiple tasks, analyze data, and ensure compliance with program policies.

**Responsibilities**:
**Program Support and Data Management**:

- Assist the program team in maintaining comprehensive records, ensuring documentation is up-to-date and compliant with operational protocols.
- Maintain and organize program data for streamlined operations and easy access to information.
- Collect and synthesize program data from all hospitals to guide program improvements.
- Track and manage reporting from hospitals on patient numbers and Patient Support Group (PSG) meetings to capture the program’s impact on patient well-being and support.
- Oversee hospital based activities in collaboration with Patient Support Coordinators (PSCs)

**Aid and Inventory Management**:

- Ensure uninterrupted delivery of aid across all centers by tracking and addressing all delays in delivery as well as invoice submission
- Assist in new vendor searches and onboarding where required; coordinate with the nutritionists/PSCs and procurement teams for the same.
- Release and review monthly ration audit forms, ensuring compliance with program standards.
- Conduct monthly stock reconciliations and audits to prevent wastage and ensure accurate tracking of aid distribution.

**Donor Management**:

- Liaise with hospitals to ensure all permissions for donor visits are in place, facilitating smooth engagement with stakeholders.
- Prepare visit checklists and coordinate with hospital teams to ensure a positive and impactful experience for donors, reflecting the program's operational efficiency.

**Must-Haves**:

- Bachelor's degree - BCom, BSc or BSW
- Minimum of 2 years of experience in a similar role
- Proficiency in Microsoft Excel and other data analysis tools.
- Excellent communication and coordination skills.
- Ability to manage multiple tasks simultaneously and meet deadlines.
- Attention to detail and problem-solving skills

**Preferred Skills**:

- Experience working with hospital systems or NGOs.
- Familiarity with donor management processes and audits.
- Knowledge of procurement and stock management processes.

**Key Attributes**:

- Organized and systematic in approach.
- Strong analytical mindset.

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Work Location: In person