Architect - Servicenow

**Key Responsibilities**:
Be part of all technical aspects within solution development and delivery.
Lead efforts to determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
Provide technical consultations to stakeholders.
Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code on complex issues.
Improve operations by conducting systems analysis, recommending changes and formulating alternative solutions in policies and procedures.
Ensuring that project deliverables are consistent with architecture, quality, security policies.
Mentoring junior team members.
Keeps abreast of technical innovation by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Provide software development for service now platform and production releases.

**Incidental**: Other duties as assigned by Leadership.

**Requirements**:
Bachelor's Degree in IT, Computer Sciences, or related fields
5 Years of experience in IT demonstrating solid performance in a role working with cross-functional teams (within IT and/or within the business) on enterprise-level or complex/novel system implementations.
Experience and training in the specific technologies that will be used for development Required.
ServiceNow Admin Certification.
ServiceNow Development experience.

**Additional Skills**:
Developer certification desired.
Experience in Flow Designer, Service Catalog, Service Portal, Import Sets, integration with REST APIs.
ITIL certification is advantage.
Relevant industry experience (e.g. medical device, pharmaceuticals, etc.) or in highly regulated environments/corporate.
Excellent analytical, detail-oriented, organized and information seeking skills.
Excellent organization and time management skills.
Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives.
Substantial knowledge and understanding of computer science fundamentals.
Substantial troubleshooting/debugging skills.
Ability to manage multiple tasks and work towards long-term goals.
Strict attention to detail.
Ability to interact professionally with all organizational levels.

About Edwards Lifesciences

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world’s leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 13,000 individuals worldwide.

For us, helping patients is not a slogan - it’s our life’s work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.

COVID Vaccination Requirement

**For United States Applicants Only**:
Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

**Know your Rights**: Workplace Discrimination is Illegal Poster
Disability accommodation for employment applicants
Edwards E-Verify
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act (EPPA)
Pay Transparency Notice