Retail Sales Executive

1 day ago

Fort Mumbai Maharashtra, India HR Tacticians Full time

Job Title: Retail Sales Executive - Online Gifting Products

Location: Fort

Industry: E-commerce / Online Gifting

Experience: 1-4 years preferred

Job Summary:
Key Responsibilities:
Understand customer preferences and recommend suitable gifting solutions.

Meet and exceed monthly sales targets and KPIs.

Build and maintain strong customer relationships for repeat business and referrals.

Coordinate with the operations and logistics team to ensure timely delivery and customer satisfaction.

Stay updated with product offerings, promotions, trends, and competitor activities.

Gather customer feedback and suggest improvements to the product or customer journey.

Maintain CRM tools to log interactions, orders, and follow-ups.

**Requirements**:
Bachelor’s degree in Business, Marketing, or a related field.

1-3 years of experience in retail sales, e-commerce, or gifting industry preferred.

Strong communication skills in English (additional languages are a plus).

Passionate about customer service and creative gifting ideas.

Target-oriented, energetic, and self-motivated.

Familiarity with CRM tools, e-commerce platforms, or online chat tools.

About the Company:
We are a fast-growing online gifting brand focused on creating memorable experiences through thoughtful and personalized products. Our goal is to make gifting effortless, meaningful, and fun - whether it’s for birthdays, anniversaries, festivals, or corporate events.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- What is your Salary Expectation?

**Experience**:

- Retail Sales Executive - Online Gifting Products: 2 years (required)

**Language**:

- Fluent English (required)

Work Location: In person

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