Customer Support Representative

1 day ago


Mowa Raipur Chhattisgarh, India YATHARTH PLACEMENT SERVICES Full time

Responsibility:

- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies **Take the extra mile to engage customers**

Requirement:

- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, priori

**9302921773**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 3 years (required)
- Customer service: 3 years (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9302921773



  • Mowa, Raipur, Chhattisgarh, India Arihant Group of Companies Full time

    Life Fitness 24x7, a fitness club located in Mowa Raipur that takes a holistic approach towards health and fitness by bringing together all aspects of a healthy lifestyle on a single platform. We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and sales support. Function:...


  • Raipur, Chhattisgarh, India AMS Enterprise Full time

    **Full job description** If you are interested in moving To Technical Support Process or are already working in it but looking for job change, please get in touch and we will be very happy to assist you. WE ARE CONDUCTING TELEPHONIC INTERVIEW. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: - Handling all Voice and Non-Voice Processes in BPOs & Call center -...


  • Raipur, India Transact Global Full time

    Languages: Excellent English, Hindi & other Regional languages. Experience : 0 - 3 years of experience in Customer Support representative. Work Timings: Day Shift With one rotational week off. Required: Any stream Degree or 10 + 2 (PUC) can apply **Salary**: ₹15,000.00 - ₹16,000.00 per month **Benefits**: - Health insurance - Provident...


  • Raipur, Chhattisgarh, India REGINA HUMAN RESOURCE PVT LTD Full time

    **WE ARE HIRING CUSTOMER SUPPORT ASSOCIATE** **ENGLISH COMMUNICATION MUST** **PLEASE CONTACT : 7470802889 ( TRIPTI )** **ROLES AND RESPONSIBILITIES** - Ensure customer satisfaction by offering clear, accurate information and resolving issues. - Maintain detailed records of customer interactions and transactions. - Collaborate with team members to improve...


  • Raipur, India G&R Management Consultancy Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. **Job Types**: Full-time, Fresher **Salary**: ₹12,000.00 - ₹15,000.00 per...


  • Raipur, India Shree Krishnam Developer Full time

    Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual representatives. - Maintaining records of each phone call for future reference **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift **Language**: - English (preferred)


  • Raipur, Chhattisgarh, India Hitech Digital World (P) Limited Full time

    We are India's leading **ISO 9001:2015** certified billing solution provider based at Nagpur city looking for **young and dynamic female graduates** for our **work from home** positions. You will be responsible for providing seamless experience addressing customer's query or issues over the phone. Job Responsibilities: - Provide splendid customer services...


  • Raipur, Chhattisgarh, India KK SALES Full time

    **Job Description: - ** Post: - Customer Support Executive Male/Female Minimum Experience: - 5yrs Must be Graduate in Commerce/Management **Roles & Responsibilities** - Attend Customer Calls - Take Sales Orders over the phone - Must have good excel skills to be able to do data analysis regarding sales, inventory etc. - Must have interest in...


  • Raipur, Chhattisgarh, India Shree Vasu Logistic Limited Full time

    We have a urgent requirement of Sales Coordinator Location: Tendua, Raipur **Job Description**: Provided exceptional customer service through various Resolved customer inquiries and complaints efficiently, ensuring high customer satisfaction Assisted customers with product information, orderprocessing, and troubleshooting. Collaborated with internal...

  • Sales Representative

    2 weeks ago


    Raipur, Chhattisgarh, India Atishay Limited Full time

    **Company Brief** Atishay Limited is a leading Information Technology and ITES company founded in 1989, specializing in software development and IT services. With a team of over 350 professionals and a strong presence in the government sector, Atishay is committed to delivering innovative solutions, including custom software development and system...