Customer Support Executive Female

17 hours ago

Mowa Raipur Chhattisgarh, India Arihant Group of Companies Full time

Life Fitness 24x7, a fitness club located in Mowa Raipur that takes a holistic approach towards health and fitness by bringing together all aspects of a healthy lifestyle on a single platform. We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and sales support.

Function: Sales and Business → Customer Service, Customer Relationship, Customer Service.

**Responsibilities**:

- End to end issue resolution and follow up
- Customer Calling, Customer Handling,
- Membership Package description,
- Membership Sales,
- Listen and respond to customers' needs and concerns
- Provide information about products and services
- Take orders or assist customer in placing orders
- Review or make changes to customer accounts
- Handle returns or complaints
- Record details of customer contacts and actions taken
- Research answers or solutions as needed
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Requirements**:

- Excellent communication skills (Written and vocal)
- A minimum of 3 years experience
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable
- Exceptions can be from customer centric processes like Expedia (24/7).
- Freshers with exceptional written skills can be considered
- Educational qualifications - Graduate in any discipline
- Willing to work in rotational shifts and week off's
- Ability to work in a highly charged and dynamic environment

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Flexible shift
- Morning shift
- Rotational shift
- Weekend availability

Ability to commute/relocate:

- Mowa, Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9752599937

  • Customer Support Executive

    2 weeks ago

    Raipur, Chhattisgarh, India KK SALES Full time

    **Job Description: - ** Post: - Customer Support Executive Male/Female Minimum Experience: - 5yrs Must be Graduate in Commerce/Management **Roles & Responsibilities** - Attend Customer Calls - Take Sales Orders over the phone - Must have good excel skills to be able to do data analysis regarding sales, inventory etc. - Must have interest in...

  • Customer Support Associate

    2 weeks ago

    Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time

    Required Customer Support Associates (Male/Female) Location - Raipur - 5th Floor, Multilevel Parking, Ghadi Chowk, Infront of Collectorate Raipur Strong Communication Skills required - English Handle customer's Queries/Complaints/requests Process - Insurance/Fintech (No Target Base) Female - Morning Shift Male - Evening Shift Rotational week...

  • Customer Support Associate

    2 weeks ago

    Raipur, Chhattisgarh, India Technotask Business Solutions Pvt. Ltd. Full time

    Required Customer Support Associates (Male/Female) Location - Raipur - 5th Floor, Multilevel Parking, Ghadi Chowk, Infront of Collectorate Raipur Good communication skills are required in **Kattaki Odiya** language Handle customer's Queries/Complaints/requests Process -Voice **(Kattaki Odiya)** Salary - 10000/Month General Shift - 10 to 7 Rotational...

  • Executive Assistant

    2 weeks ago

    Raipur, Chhattisgarh, India Greatfind Full time

    **Post: - Executive Assistant (Female)** Experience: - 3-5 Year In EA / PA Company: - Distributor Of Construction Equipments **RESPONSIBILITIES: - ** - Managing the schedules of key personnel and coordinating appointments and meetings. - Support the team with administrative tasks, including data entry, filing and document preparation. - Keeping the...

  • Back Office Executive

    2 weeks ago

    Mowa, Raipur, Chhattisgarh, India KARO CALL SERVICES ( KCS ) Full time

    **Job Title**: Back Office Executive (Female) **Department**: Operations / Administration **Reports to**: Operations Manager / Admin Head **Location**: MOWA RAIPUR **Job Type**: Full-time **Job Summary**: **Key Responsibilities**: - Perform data entry and maintain accurate records in internal systems - Prepare, organize, and manage documentation for...

  • Back Office Executive(Female)

    2 weeks ago

    Raipur, Chhattisgarh, India BenchmarkOne Full time

    Role - BackOffice Executive (Female) Experience Required-Freshers or Experienced Salary - Upto Rs. 20,000/ - Working Location - Raipur (CG) Timing - 10AM - 7PM Industry - Retail Skill Set Required - *Good Communication & Presentation Skills. *Should possess sound customer service. - A well-maintained physical appearance, *Good system knowledge. **Job...

  • Customer Relationship Executive

    1 week ago

    Raipur, Chhattisgarh, India Hotel Grand Rajputana Full time

    Females preferred with experience in her role & good follow up skills & good command over language. Pay: ₹8,000.00 - ₹16,000.00 per month **Benefits**: - Cell phone reimbursement - Food provided - Internet reimbursement - Provident Fund **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English...

  • Customer Relations Executive

    4 days ago

    Telibandha, Raipur, Chhattisgarh, India Hair O Craft Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are Hiring a customer relations executive (Tellecaller) for Hair O Craft Raipur. Required Qualification- Graduate. Fluency in language required. Female candidates onlyJob Type: Full-timePay: ₹10, ₹15,000.00 per monthBenefits:Provident FundWork Location: In person

  • Fresher Female Fluent English

    2 weeks ago

    Raipur, Chhattisgarh, India Rainbow sprinkles Full time

    **Key Responsibilities** - Assist in day-to-day office operations and documentation. - Maintain proper communication flow between departments. - Support the team in presentations, reports, and other administrative tasks. - Provide excellent customer service and follow-up. **Requirements**: - Excellent spoken and written English. - Presentable, confident,...

  • Executive Assistant

    1 week ago

    Raipur, Chhattisgarh, India BenchmarkOne Full time

    Role - Executive assistant (Female & Married) Timing-10:00am to 07:00pm Industry - Manufacturing Skill set required - Good English communication & coordination skills, - Problem solving skills along with system knowledge, Job description - Coordinate and organize meetings, - Prepare and organize reports, documents and presentation. **Salary**:...