Associate

1 week ago

Kolkata, India BT Full time

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

**About this role**

Front line, technically-aware customer service agents who demonstrate excellent process & operations skills (e.g. owning, driving, communicating/updating and all 3 BT values).

**You'll have the following responsibilities**

Key Responsibilities:
**Your key responsibilities as a **Associate **Service Desk will include**:

- Working on the customer service desk and managing the Operational Readiness Testing / System support function.
- Engaging in on-call discussions with tool teams & Project Managers to sort repeat ORT failures and ensure quick turnaround in resolution of portal issues as
- Influencing correction of ORT failures and ensure quick completion of ORT.

**Business Impact**:
High impact on customer satisfaction and retention.

**Authority/Decision Making**:
Refers non-standard/ or highly technical queries/decisions upwards.

**You'll have the following skills & experience**

**Qualifications**:Any Graduate/Post Graduate

**Skills/Experience**:

- Understand the BT products and services that they represent to a solid ‘basic’ level and in-depth BT's operational/service processes.
- Due to the technical nature of their work, basics of networking need to be understood as the tasks are not just process driven but a gateway to Incident Management.

**About BT**

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

**How to Apply**

.

  • Customer Support Associate

    6 days ago

    Rajarhat, Kolkata, West Bengal, India MoSahay Associate Full time

    Designation Associate Customer Support Job Profile Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support Job Type Full Time - Permanent Mandatory Criteria - Languages...

  • Gas Cutter

    19 hours ago

    Kolkata, India RPL engineering associate Full time

    RPL engineering associate hearing 2nos gas cutter Fraser/experience.For more information please contact this number 7003439994 **Salary**: ₹8,000.00 - ₹12,000.00 per month **Benefits**: - Provident Fund Schedule: - Fixed shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Kolkata, West Bengal: Reliably commute or planning...

  • Gas Cutter

    19 hours ago

    Kolkata, India RPL engineering associate Full time

    RPL engineering associate hearing 2nos gas cutter Fraser/experience.For more information please contact this number 7003439994 **Salary**: ₹8,000.00 - ₹12,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Fixed shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Kolkata, West Bengal: Reliably commute...

  • Associate

    11 hours ago

    Kolkata, West Bengal, India Das Law Associates Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt Das Law Associates, we are dedicated to providing comprehensive and insightful legal counsel to both individuals and businesses. Specializing in litigation and real estate, we strive to achieve optimal outcomes for our clients. By combining legal expertise, strategic thinking, and a commitment to ethical practice, we help navigate the...

  • Telesales Executive

    2 weeks ago

    Kolkata, West Bengal, India SG Associate Full time ₹ 1,44,000 - ₹ 15,00,000 per year

    Telesales Executive, Recruitment & hire new candidatesJob Type: Full-timePay: ₹12, ₹26,769.61 per monthWork Location: In person

  • Company Secretary

    2 weeks ago

    Kolkata, India PAR & ASSOCIATE Full time

    Only Qualified Company Secretary can apply. Should know the work of Merger, IPOs, RBI compliances, FEMA, etc. Forms knowledge that is ACO4, BEN 2, MGT 7, MGT 14, PAS 3, PAS 6 ,etc. should also have knowledge of NCLT matters as well. Income Tax knowledge will be preferred also. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**:...

  • Associate

    4 days ago

    Kolkata, West Bengal, India HDFC Life Insurance Company ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionHDFC Life, a leading private life insurance company in India, offers a variety of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC), India's leading housing finance institution, and abrdn plc, a prominent provider of financial services in the United Kingdom. HDFC...

  • Office Associate

    2 weeks ago

    Kolkata, India Pedro Leather Goods Full time

    Company Description PLG is an administrative service to e-commerce international e-commerce brands.Role DescriptionThis is a full-time Office Associate role located on-site in Haora. The Office Associate will be responsible for daily administrative tasks, providing customer service, assisting with accounting, and ensuring smooth office operations. The role...

  • Process Associate

    2 weeks ago

    Kolkata, West Bengal, India Capgemini Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Process Associate We're looking for Process Associate to join our growing team. • Experience: 1–5 Years • Requirement: 1–2 years of experience in outbound calling, preferably for US clients. Interested candidate can send your resume.

  • Production Associate

    2 weeks ago

    Kolkata, West Bengal, India Vcare Consultancy Full time ₹ 3,50,000 per year

    Urgently required candidates for Production associate role for a manufacturing company in Umbergaon, Gujarat. CTC upto 3.5 lpa. Call Ishika Forward CVs to At least 4 yrs of exp in injection moulding. SAP is must. Required Candidate profileProduction AssociateInjection Molding.Umbergaon.Cipet.SAP is must.CTC upto 3.5 lpa.Call Ishika Forward CVs to