Customer Care Executive

1 week ago

Hyderabad, India Epitome TRC Full time

**Designation: Customer Care Executive (Full Time voice profile)**

**Job Role**:

- Agents will be responsible for handling incoming/outgoing calls from customers/Patient calls from various cities.
- Agents will have to reply to the customer queries as per the standard format.
- Book Doctor appointments on a portal, comfort the customer in case of emergency, transfer the call to other departments if required etc.
- Should be comfortable with rotational shift and Night Shift **(NO NIGHT SHIFT FOR FEMALES)**

**Skills Required**:

- Good to excellent communication
- Educational Qualification: Graduate
- Basic know how of using computers
- Experience of 0-2 years in a call center.

**Timings: Rotational Shift**

Language Skills - **English/Telugu/Hindi ** (Fluency in languages must)

Process/Location -Rainbow Hyderabad

Open Position - 20 Male/Female

Remuneration Monthly CTC -INR 12,000 - 17,000 monthly

Eligibility - Graduates

Office Location

Prakash nagar, Begumpet, Hyderabad - 500016, Telangana

(0 - 6months) & (6 - 12months) Experience

**Immediate joiner**

**Salary**: ₹12,000.00 - ₹17,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer service (preferred)
- total work (required)

**Language**:

- Hindi (required)
- English (required)
- Telugu (required)

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