Voice Process Executive

2 weeks ago

Airoli Navi Mumbai Maharashtra, India Talents Villa Full time

The primary task of a Voice process executive is to handle calls from customers or clients and provide them with a solution to their queries.
- He/She must show the willingness to learn new things every time and then.
- Must discuss every matter with its supervisor or team leader to get any issue sorted
- Giving a resolution to the customers or clients should be the whole and sole responsibility.
- Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
- Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹16,000.00 - ₹18,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Flexible shift
- Morning shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Malayalam (preferred)
- Marathi (preferred)
- Tamil (preferred)

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