Voice Process

1 week ago

Vashi Navi Mumbai Maharashtra, India Vidya Bridge Full time

**Job Title**: Voice Process Executive (Insurance)

**Location**: Vashi Navi Mumbai

**Comapny Name**: ICICI Lombard

**Role Overview**:
As a **Voice Process Executive** in the insurance sector, you will assist customers through inbound and outbound calls, addressing inquiries related to policies, claims, and product information.

**Key Responsibilities**:

- Handle customer calls regarding insurance products, policy details, and claims.
- Provide information and resolve issues related to policies and claims.
- Update customer records and ensure satisfaction.
- Assist with policy renewals and account changes.

**Qualifications**:

- **Education**: (Bachelor’s preferred).
- **Experience**: 0-2 years in customer service (preferably in insurance).
- **Skills**: Strong communication, problem-solving, and multitasking skills.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Rotational shift

Work Location: In person

**Speak with the employer**
+91 8318110780

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