Customer Service Executive

7 days ago

Mumbai Maharashtra, India New Delux Logistics Pvt Ltd Full time

**Job description - Operations Executive**

The Logistics executive is responsible for the planning, organizing, and directing; managing and evaluation of the supply chain/logistics operations in an organization.

**Responsibilities**

**Customer Support**:

- Provide timely and accurate information about shipping, tracking, and delivery.
- Escalate complex issues to the General Manager as needed.
- Managing existing customer accounts and building new relationships.
- Working with other departments like warehouse operations and transportation to streamline processes and resolve issues.
- Coordination with internal department for the shipment execution process

**Executive Assistance**:

- Manage the General Manager's calendar, schedule meetings, and handle travel arrangements.
- Prepare reports, presentations, and other documents as required.
- Support the General Manager with administrative tasks, such as managing expense reports and coordinating with other departments. Note down Minutes of Meeting.

**Skills and Qualifications**:

- Logistics Industry 3-4 Years experience
- Excellent communication skills, both written and verbal.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite and other relevant software.
- Experience in customer support roles.
- Ability to handle multiple tasks simultaneously and meet deadlines.
- A positive attitude and ability to work effectively in a fast-paced environment.

**Job Types**: Full-time, Regular / Permanent
Benefits: 2nd & 4th Saturday off
Education: Graduate (preferred)
Experience: 2 to 5 years (preferred)

**Age above 30 + to 40**

**Staying in Western line**

**Immediate Joiner Preferred**

**Highly proficient in the English language (Written and Verbal communications)**

**Knowledge of MS Office (Excel)**

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Have you done the below work:
1. Handle Port to Port,Air, CIS shipment independently.
2. Coordinate with Shipper, liner,airline, transporter,CHA, Surveyor for sea & air shipment custom process.
3. Place booking in shipping lines,VGM,Shipping Instructions, MBL, HBL.
4. Independently handle shipment from factory till final destination.
5. troubleshooting any concern related to international freight transportation.
6.Provide shipment quotes for customers and set up shipments as required by customers.
- DO U HAVE PRIOR EXPERIENCE OF FREIGHT FORWARDING SHOULD APPLY

**Education**:

- Bachelor's (required)

**Experience**:

- Operations - Freight Forwarding: 1 year (required)

**Language**:

- English (required)

  • Customer Service Executive

    2 days ago

    Mumbai, India Talent Corner HR Service Ltd Full time

    We have an opening for the post of Customer Service Executive in E-commerce company located at Andheri East. Details mentioned below: **Designation** **:Customer Service Executive** **Qualification** : Any Graduate **Experience** : 1 to 2 years of experience **Industry preferred**: E-commerce **Job location**: Andheri East (close by to Western Express...

  • Customer Service Representative

    1 hour ago

    Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

  • Customer Service

    2 days ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Bpo Customer Service Navi Mumbai

    2 weeks ago

    Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...

  • Customer Service Representative

    3 days ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Hiring for Customer Service RepresentativeVoice ProcessNeed excellent communication skills written and verbalMinimum 1 year of experience requied in customer serviceDay shift upto 25k in handLocation_ VashiJob Types: Full-time, PermanentPay: ₹20, ₹24,000.00 per monthBenefits:Provident FundLanguage:English (Preferred)Hindi (Preferred)Work Location: In...

  • Customer Service Executive

    2 weeks ago

    Mumbai, Maharashtra, India Paramount Health Services Full time

    **Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...

  • Customer Service Executive

    59 minutes ago

    Mumbai, Maharashtra, India Paramount Health Services Full time

    **Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...

  • Customer Service Assistant

    2 days ago

    Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    **Designation**: Customer Service Associate **Process Type**: Voice **Experience**:Fresher or 6 months experience (Preferable) **Must Have: Bengali language + English (mandatory)** **Qualification**: Any Graduate/ HSC **Job Type**:Full-time **Requirements**: - Should be ready to work for the Voice process - Must have a excellent command & fluency in...

  • CSA (Customer Service Associate)

    3 days ago

    Kurla, Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,16,000 - ₹ 2,76,000 per year

    Hiring for Customer ServiceLocation- Bandra Kurla ComplexShift Day shift 8 hours shiftCustomer service experience requiredSalary upto- 23kJob Types: Full-time, PermanentPay: ₹18, ₹23,000.00 per monthBenefits:Provident FundLanguage:English and Hindi (Preferred)Work Location: In person

  • Malayalam Customer Service

    2 weeks ago

    Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...