Assistant Officer, Personal Banker, Consumer Banking Group

1 week ago

Visakhapatnam Andhra Pradesh, India DBS Bank Full time

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.Responsibilities* Manage and maintain a portfolio of CASA (Current Account and Savings Account) clients, ensuring high customer satisfaction and retention* Proactively identify and capitalize on cross-selling and up-selling opportunities to grow the CASA business* Provide personalized financial solutions and advice to clients, addressing their specific needs and goals* Collaborate with other teams within the Consumer Banking Group to deliver a seamless and integrated customer experience* Actively participate in client acquisition activities, such as events and outreach programs, to expand the CASA client base* Maintain accurate and up-to-date client records, ensuring compliance with internal policies and regulatory requirements* Continuously monitor market trends and competitor activities to identify opportunities for product and service enhancements* Contribute to the development and implementation of strategies to improve the CASA business performanceRequirements* Minimum 3 years of experience in a similar role within the banking or financial services industry* Strong interpersonal and communication skills, with the ability to build and maintain effective relationships with clients* Proficient in data analysis and financial modeling to provide data-driven insights and recommendations* Excellent problem-solving and decision-making skills, with the ability to think critically and strategically* Demonstrated track record of achieving sales targets and exceeding customer expectations* Ability to work collaboratively within a team and across different departments* Commitment to continuous learning and professional developmentApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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