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Tele Calling Executive

2 weeks ago

Lucknow Uttar Pradesh, India 5M CORPBIZ Full time

Responsibilities: Telecaller
- Making outbound calls to current and prospective customers to encourage the purchase of products, and services or gather information.
- Taking inbound and mixed calls, responding to queries, and documenting activity in the CRM.
- Achieving daily or weekly call targets as set by the organisation.
- Inquiring with the customer and learning about their needs.
- Noting down the key points of each conversation.
- Delivering verbal acceptances of offers to our Sales team for closing.
- Gathering and documenting sales data in CRM, such as meetings and appointments, as well as visitor and customer information
- Building and sustaining strong client connections by responding to requests and complaints as soon as possible.
- Resolving product and service-related questions and difficulties.
- Keeping track of all successful and unsuccessful sales attempts.
- Maintaining current knowledge of products, industry trends, and sales strategies.

Requirements and Skills: Telecaller
- 1+ years of experience in the field of telecalling.
- The minimum educational requirement is a high school diploma or equivalent.
- Additional education in sales or communication is a plus.
- Knowledge of computer programs such as (CRM software) and data entry.
- Great interpersonal and strong organisational skills.
- Ability to deal with rejection and keep an optimistic attitude in the face of adversity.
- Adaptability to various scenarios and customers
- Outstanding communication abilities.
- Excellent interpersonal, research, and record-keeping abilities.
- Problem-solving skills.
- Outstanding negotiation skills.
- Ability to tolerate stress and pressure.

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person