Field Service Eng.

2 weeks ago

Ahmedabad Gujarat, India Multitech Control Systems Full time

**Job Overview**:

- A person who will be responsible for managing new projects, service and maintenance management, Handling of site visits, telephonic support and ticket management, customer relations, quality checks, and feedback management.

**Roles & Responsibilities**
- Leads on-site service activities, including installations, commissioning, complex repairs, and AMC execution.
- Acts as a key link between customer support and field technicians.

**Requirement Skills**
- Conduct site assessments, installations, and commissioning for customer projects.
- Handle AMC maintenance schedules, complex repairs, and system troubleshooting on-site.
- Manage customer training during handovers and ensure systems are fully operational.
- Prepare service reports, including site observations and recommendations.
- Collaborate with service managers on performance tracking and resource planning.
- Provide feedback for process improvements and SOP revisions.
- Assist in customer feedback analysis and participate in service quality reviews.

**Education Qualification**
- Bachelor's / Diploma degree in Engineering or a related field.

**Work Experiences**
- 2 or more years in project and service management

**Work Location**
- THALTEJ (Office)

**Job Type**
- Full-time Duty**:Mon to Fri 10:00 am to 7:00 pm** & **Saturday 10:00 am to 05:00 pm**

**Week Off**
- Sunday

**Salary Structure**
- 21,000 to 26,000 CTC per month

**Age Limit**
- 23 to 35 years

Pay: ₹21,000.00 - ₹26,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment

Work Location: In person

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