Gsa Front Office

2 days ago


Pune Maharashtra, India Amanora The Fern An Ecotel Hotel, Pune Full time

Ø Welcome the Guest
Ø Helping the Guest in registration
Ø Rooming of the Guest or allotment of the room
Ø Escorting the Guest up to the room
Ø Handling of complaints
Ø To handle guests messages and mail
Ø Pre registrations
Ø Ability to anticipate and understand the needs of the Guests
Ø To upsell the next category of rooms while taking reservations or during check in of Guests
Ø To suggests different F B outlets for dining to Guests
Ø To promote Business center facilities to Guests
Ø Maintain cordial relations with all colleagues in department and hotel
Ø Adhere to disciplinary code conduct


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