Guest Relation Executive

We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...

The Guest Relation Executive is responsible for creating a welcoming atmosphere, ensuring guest satisfaction, and handling all guest-related queries and concerns with professionalism. They act as the face of the organization, maintaining high service standards and building strong relationships with guests. Pay: ₹20,000.00 - ₹35,000.00 per month Work...

Female hostess / Guest Relationship Executive is responsible for providing exceptional guest experiences by greeting, assisting, and addressing guest queries efficiently. They ensure the highest level of customer satisfaction and act as the main point of contact for guests, maintaining a warm and welcoming atmosphere.Key Responsibilities:Guest...

Job brief We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...

KA is the first hospitality group to have Michelin Starred restaurants Hakkasan, Yauatcha, Nara Thai & Cin-Cin in stand alone format in India. KA has redefined the Indian hospitality industry by setting enviable trends and expanding its horizons with growth making progress. We have 5 restaurants in Mumbai ,1 in Bangalore and 1 in Kolkata. We are presently...

Responsible for ongoing communication of pertinence using the logbook provided to other shifts.Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.To ensure on a daily...

**Job Number** 24172282 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Kolkata, 4A, J.B.S. Haldane Avenue, Kolkata, West Bengal, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests to ensure...

Welcoming guests in a friendly and professional way - Handle all keys, mail, messages and any other items for guest as requested. - Take reservation at the counter when reservation department is closed. - Check out guests courteously and accurately. - Assign rooms and prepare keys/folders for all arriving guests and groups. - Maintain good guest relations...

Review arrival lists to welcome guests. - Attend to special guests (e.g. VIPs) and answer their inquiries. - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions). - Provide information about amenities, area and venues and promote services. - Anticipate guest needs and build rapport with customers. - Offer assistance with...

**Key Responsibilities**: - Warmly **welcome guests** and assist with seating arrangements. - Manage **reservations** and ensure efficient table turnover. - Handle **guest inquiries** regarding menu, services, and special requests. - Address and resolve **customer complaints** professionally. - Coordinate with the **kitchen and service staff** to ensure...