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UX Writer Ii

2 weeks ago

Bengaluru Karnataka, India Booking Holdings Full time

Role Description:
Booking Holdings Bangalore is a Center of Excellence based in Bangalore, India and a legal entity of Booking Holdings Inc. The Center was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of the Booking Holdings brands and business units.

**A About the role**:
You will work at the heart of our business, where our mission is to deliver the best value and easiest travel experience for our customers. You’ll have the opportunity to create products used by millions of travelers and partners around the globe across different platforms, from web to app.

We’re looking for a Writer to join our UX Writing and Content Design team in our Flights department. We’re a close-knit community made up of more than 70 writers. You'll partner directly with highly iterative product teams, while enjoying the support, community and resources of a large, experienced UX organization made up of writers, designers and researchers. You’ll report to the UX Writing Manager for your area who will support you in your growth and development.

**Key Job Responsibilities and Duties**:

- Write in a clear and concise way across online channels, platforms and end-to-end experiences to impact key business metrics
- Send copy to Language Specialists with sufficient context (conceptual and visual) for translating your ideas to local audiences
- Use qualitative and quantitative data, as well as key business metrics to measure the impact of your work and transform those insights into new iterations
- Collaborate with other UX Writers to ensure messaging is aligned across all touchpoints, in line with our craft standards and guidelines
- Work alongside Product Managers, UX Writers, Designers, Researchers, Developers and many others to develop and execute business strategy through your writing

**Role Qualifications and Requirements**:

- You have a minimum 5 years relevant experience in UX Writing - this includes past experience working in e-commerce or data-driven product teams
- You have a native level fluency in English
- You have a portfolio that demonstrates your UX writing experience
- You’re a passionate advocate for users, dedicated to the craft of writing and creating elegant user experiences
- You write copy that is intuitive, futureproof and scalable
- You are technically savvy, with an understanding of experimentation and deriving data and insights from quantitative and qualitative research
- You have a can-do attitude and work well independently and in a team
- You’re self-driven and take ownership of your ideas to solve challenging problems in an evolving environment
- You thrive on feedback, responding with creative thinking and iterations
- You enjoy working with people of diverse backgrounds, cultures and disciplines
- You are a strong communicator with an eye for detail
- You are able to prioritise multiple projects and stakeholders

**Application Process**
- The interview process will entail a total of 3 interviews. We require a portfolio or slides about 1-2 of your past projects.

Booking Holdings is an equal opportunity employer in accordance with all applicable federal, state and local laws. We ensure equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, or local law.

Booking Holdings also extends this policy to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities.