Front Office Executive

2 days ago

Nashik Maharashtra, India Ace Consultants Full time

WE ARE HIRING

Job designation:

- Front Office Executive : Resort

Job location:

- Igatpuri

**Salary**:

- 10,000-18,000 per month

**Experience**:

- Total experience:

1 years of experience in a front office or guest service role within the hospitality industry.
- Minimum experience:

- 6 month of experience in front office

Education:

- High school diploma and hospitality management or related field preferred.

Skillset:

- Good communication skills
- Proficiency with MS Office
- Proficiency in computer systems and reservation software.

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile Introduction**:
Join our team as a Front Office Executive at our esteemed resort. As the first point of contact for our guests, you will play a crucial role in ensuring exceptional guest experiences from the moment they arrive. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for hospitality, this opportunity is perfect for you.

**Responsibilities**:

- Greet guests upon arrival and provide them with information about resort facilities and services.
- Check guests in and out efficiently, ensuring all necessary documentation is completed accurately.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Manage reservations, including room assignments and special requests.
- Coordinate with housekeeping and maintenance teams to ensure rooms are clean and ready for guests.
- Process payments, handle cash transactions, and maintain accurate records.
- Maintain a tidy and organized front desk area.

**Requirements**:

- Proven experience in a similar role within the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with the ability to handle difficult situations diplomatically.
- Proficiency in computer systems and reservation software.
- Attention to detail and ability to multitask effectively in a fast-paced environment.
- Flexibility to work shifts, including evenings, weekends, and holidays.

**Salary**: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Rotational shift

Work Location: In person

**Speak with the employer**

+91 8600149039

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