
Ciel/sel/27557: Help Desk Executive
7 days ago
Hi,
**Please find the JD below**:
Ticketing Tool & SLA experience
L1 troubleshooting experience
ITIL Framework experience
Incident Management / Change Management / Problem Management experience
Call Management(Log, assigning, follow up, closing)
Daily / Weekly / Monthly reports from ticketing tool.
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Help Desk Support Specialist
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Chennai, Tamil Nadu, India beBeeHelpDesk Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Help Desk Support SpecialistWe are seeking a skilled and experienced Help Desk Support Specialist to join our team. In this role, you will be responsible for providing technical support and assistance to our employees and clients via phone, email, and in-person.About the Role:This is a challenging and rewarding role that requires excellent...