Customer Care Executive

1 week ago

Sipara Patna Bihar, India Codelots Technology Full time

Responsibilities:
Maintain a professional and courteous tone in all interactions with customers, ensuring a positive customer experience.

Provide product information, resolve service-related issues, and assist customers in navigating our systems or processes.

Follow up with customers to ensure their inquiries or issues have been resolved to their satisfaction.

Identify opportunities to enhance the customer experience and provide feedback to management.

Stay updated on product knowledge, company policies, and industry trends to better assist customers.

Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.
Flexibility to work in shifts, including evenings, weekends, and holidays, as required.

Pay: ₹8,086.00 - ₹31,795.92 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8802951612

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