Application Support

3 days ago


Tamil Nadu, India SIERRA ODC Full time

**Job code**:

- AS/06/21

**Experience**:
**Core Responsibilities**:

- Managing incidents, requests and enhancements from customers using support tools and adhere to SIERRA’s support processes
- Providing a high level of service to customers and adhering to strict SLAs for L1 response and resolution times
- Handle customer escalations
- Problem determination, workaround resolution, root cause analysis, major incident management
- Deployment of releases, patches for upgrades and customisations
- Maintain a cordial relationship with customers and key stakeholders
- Support and share knowledge and information with other team members
- Handle team review meetings and prepare reports
- Prepare and present KPIs for management review

**Required Skills**:

- Excellent written and spoken English
- Excellent analytical and problem-solving skills
- Ability to work both independently and as part of a team
- Excellent customer service skills
- Understanding of software development cycle with focus on implementation & support
- Deployment of releases, patches for upgrades and customisations
- Basics of database querying

**Desirable Skills**:

- Familiarity with the help desk / support ticket management tools is advantageous
- Requirement gathering and specification documentation
- Understanding of change and release management



  • Tamil Nadu, India TaskUS Full time

    **TaskUs is the fastest growing tech-enabled business services company in the world. We exist to provide ridiculously innovative customer support, AI operations, and content security to the world's most disruptive companies** **We believe our Frontline employees come first, always. At TaskUs, leaders eat last-in other words, we expect you to put your line...

  • Application Support

    7 days ago


    Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: - Define and document standard operating principles and maintenance procedures. - Identify operational process gaps and contribute to their resolution. - Provide input into the technical architecture and technology roadmap. - Produce and maintain operational technical documentation. -...

  • Application Support

    1 week ago


    Chennai, Tamil Nadu, India NIBS PHOENIX HR SOLUTIONS Full time

    Job Title: Application Support Key Responsibilities: 1. Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent work experience. 3. a.Front end development framework (HTML/CSS/JS, React, ReactNative, Bootstrap) **Job Types**: Full-time, Permanent Pay: ₹220,898.87 - ₹1,008,188.80 per year **Benefits**: -...

  • Application Support

    7 days ago


    Chennai, Tamil Nadu, India Virtusa Full time

    **JOB DESCRIPTION** **Skill-Application Support*** **Experience: 5-7Yrs*** **Ro**le: T3** **Responsibilities**: Required Skills: Strong communication skills. Java, SQL, UNIX, DevOps concepts. Should be familiar with Application support kind of role, should have worked with multi-vendor set up, business users etc*** **Job Description**: -...


  • Tamil Nadu, India BNP Paribas Full time

    About BNP Paribas India Solutions: Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and...


  • Chennai, Tamil Nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Application Support Analyst - Working 24X7 Supporting Java,.net Technology Platforms, Deployed in Docker, K8. Well Versed in Linux and SQL. IM and Maintaining the Applications and monitoring through Different Monitoring Tools. **What You'll Bring**: - The Associate responsible for supporting...


  • Coimbatore, Tamil Nadu, India CIEL HR Full time

    Fresher for application support 2 positions BE Btech computers or IT Should have some exposure in fundamentals of development integration Salary as per industry standards for freshers


  • Chennai, Tamil Nadu, India NIBS PHOENIX HR SOLUTIONS Full time

    **Job Title: Application Support Technician** **Location**: Chennai **Ph No**:8220766595 **Key Responsibilities**: 3. Document and track support requests using our ticketing system, ensuring timely resolution and accurate record-keeping. 4. Collaborate with other members of the support team to escalate complex issues and coordinate resolution...


  • Chennai, Tamil Nadu, India Fiserv Full time

    Full-time - Entry, Mid, Senior - Yes (occasional), Minimal (if any) **Responsibilities**: **Requisition ID** R-10361860 **Date posted** 06/19/2025 **End Date** 06/30/2025 **City** Chennai **State/Region** Tamil Nadu **Country** India **Location Type** Onsite **Calling all innovators - find your future at Fiserv.** We’re Fiserv, a global leader in...

  • Application Support

    1 week ago


    Kalapatti, Tamil Nadu, India SIERRA ODC Full time

    **Job code**: - AS/05/22 **Experience**: - Managing incidents, requests and enhancements from customers using support tools and adhere to SIERRA’s support processes - Providing a high level of service to customers and adhering to strict SLAs for L1 response and resolution - Handle customer escalations - Problem determination, workaround resolution, root...