COTS Application Support Tech Lead

10 hours ago

tamil nadu, India Movate Full time

Job Summary: We are seeking a COTS Application Support Specialist with strong technical and analytical expertise to support and maintain healthcare and CRM-based commercial off-the-shelf (COTS) applications. The ideal candidate will have hands-on experience with Electronic Health Records (EHR), Revenue Cycle Management (RCM), and Customer Relationship Management (CRM) systems. This role requires proficiency in SQL scripting, ETL processes, and configuration management, ensuring smooth system performance, data integrity, and compliance with healthcare data standards. Key Responsibilities: Provide application support and maintenance for EHR, RCM, and CRM systems such as Epic, Cerner, Allscripts, or Salesforce Health Cloud. Perform advanced SQL scripting for data correction, extraction, and validation. Manage and troubleshoot ETL or SSIS data processing workflows. Oversee configuration management to ensure system consistency and accuracy. Identify, analyze, and resolve application issues, ensuring timely incident resolution and minimal downtime. Collaborate with business users, technical teams, and vendors to address system and data-related problems. Document support processes, issue resolutions, and contribute to internal knowledgebase creation. Ensure compliance with healthcare data standards and best practices in data integrity and security. Participating in incident, change, and escalation management as per ITIL standards. Qualifications: Education: Bachelor’s degree in computer science, Information Systems, or a related discipline. Experience: 4–7 years of hands-on experience in COTS application support, preferably within the healthcare domain. Technical Skills: Experience supporting EHR/RCM/CRM systems (Epic, Cerner, Allscripts, or Salesforce Health Cloud). Proficiency in SQL scripting for advanced data analysis and correction. Knowledge of ETL or SSIS processes and data pipeline management. Strong configuration management and application troubleshooting expertise. Familiarity with integration tools (Mirth, Cloverleaf) is an advantage. Understanding of healthcare data standards such as HL7 or FHIR preferred. Exposure to reporting tools like SSRS or Crystal Reports is a plus. Soft Skills: Strong analytical and problem-solving skills for efficient issue triage and prioritization. Excellent written and verbal communication for user interaction and documentation. Ability to work collaboratively with technical and clinical teams. Customer-service-oriented approach, with empathy towards end-users and healthcare professionals. Adherence to ITIL processes for incident categorization, escalation, and resolution.

  • Tech Lead Outsystems

    1 day ago

    tamil nadu, India Xebia Full time

    Tech Lead Outsystems 10+ yearsSr Developer Outsystems (6-9 years)Developer Outsystems (3-6 years)Location - Chennai/Bhopal/PuneJD for Tech Lead OutsystemsLead the design and development of enterprise applications using OutSystems.Define architecture and ensure adherence to coding and performance standards.Manage and mentor OutSystems developers across...

  • Application Support Lead

    2 weeks ago

    tamil nadu, India NR Consulting Full time

    Role : Application Support / Lead (Cloud Azure/ Databricks) Location : ChennaiMust have : Azure and DatabricksJob Description: Functioning as an Application Support for the new Cloud platform at one of the corporate investment bank. Support the applications hosted on Azure/Databricks and facilitate onboarding of application to the Cloud platform. Provide...

  • Application Support Lead

    2 weeks ago

    tamil nadu, India NR Consulting Full time

    Role : Application Support / Lead (Cloud Azure/ Databricks) Location : Chennai Must have : Azure and Databricks Job Description: Functioning as an Application Support for the new Cloud platform at one of the corporate investment bank. Support the applications hosted on Azure/Databricks and facilitate onboarding of application to the Cloud platform. Provide...

  • Management Intern

    4 days ago

    tamil nadu, India Secure Application Full time

    What we're looking for: MBA candidates from premium institutes (IIMs, ISB, XLRI, SPJIMR, or equivalent). Strong analytical and strategic thinking abilities. Interest in the evolving AI and tech ecosystem. Responsibilities: Conduct comprehensive market research and competitive analysis. Identify trends, opportunities, and potential applications of AI across...

  • SRE Application Support Lead

    4 days ago

    tamil nadu, India TransUnion Full time

    TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:We are seeking a highly skilled and motivated SRE Application Support Lead / Sr. Lead to join our 24x7 support team. This role is critical to ensuring the stability, performance, and reliability of mission-critical applications deployed across modern platforms including Docker, Kubernetes, and cloud...

  • Head – Human Resources

    2 weeks ago

    tamil nadu, India Spot Your Leaders & Consulting Full time

    Key Requirements Experience: 15+ years of HR experience with at least 5 years in a senior HRBP / HR Head role managing large operations (2,000+ employees) in a Tech Support / BPO / CX services / IT operations setup. Education: MBA / PGDM in Human Resources or equivalent. Strong understanding of HR business partnering workforce analytics, engagement...

  • Developer-Tech Support

    3 weeks ago

    tamil nadu, India ManageArtworks Full time

    About Karomi   ManageArtworks (A flagship product brought to you by Karomi, a leading Enterprise SaaS provider) enables 4000 leading Global and Indian brands. We offer everything to get artwork projects going & manage every step of the packaging and artwork process. Companies reach markets faster with our end-end packaging & artwork management system while...

  • Head – Human Resources

    2 weeks ago

    tamil nadu, India Spot Your Leaders & Consulting Full time

    Key RequirementsExperience: 15+ years of HR experience with at least 5 years in a senior HRBP / HR Head role managing large operations (2,000+ employees) in a Tech Support / BPO / CX services / IT operations setup.Education: MBA / PGDM in Human Resources or equivalent.Strong understanding of HR business partnering workforce analytics, engagement frameworks,...

  • Python Tech Lead

    2 weeks ago

    Ashok Nagar, Chennai, Tamil Nadu, India Futuretech corporate solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Python Tech LeadLocation: [Specify Location or Remote]Experience Required: 8+ YearsJob Description:We are looking for an experienced Python Tech Lead to lead development teams and deliver high-quality, secure, and scalable applications. The ideal candidate will have strong hands-on expertise in Python frameworks, architecture understanding, and...

  • IT Application Support

    2 days ago

    tamil nadu, India Mizuho Full time

    Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s...