Service Advisor
19 hours ago
**Job Title: Service Advisor (Automobile)**
- **Customer Interaction**: Greet customers, listen to their concerns, and effectively communicate vehicle issues and maintenance needs.
- **Service Recommendations**: Based on customer concerns and vehicle diagnostics, provide recommendations for necessary repairs and maintenance services.
- **Estimates**: Provide accurate cost estimates for services and repairs, including parts and labor.
- **Scheduling**: Coordinate service appointments, ensuring efficient use of service department resources.
- **Documentation**: Document customer concerns, vehicle information, and service recommendations in the dealership or repair shop's system.
- **Follow-Up**: Keep customers informed about the status of their vehicles and any changes to the service timeline or estimates.
- **Upselling**: Recommend additional services or maintenance based on manufacturer guidelines and customer vehicle history.
- **Customer Satisfaction**: Ensure high levels of customer satisfaction by addressing any concerns or complaints promptly and professionally.
Pay: ₹12,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Joining bonus
- Performance bonus
**Experience**:
- total work: 4 years (preferred)
Work Location: In person
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