Customer Care Executive
6 days ago
Ensure orders are accurate and complete, confirming all required information with the customer.
- Input customer orders into the company’s order management system or database.
- Answer customer questions about product details, prices, and availability.
- Collaborate with other departments (e.g., inventory, shipping) to ensure timely fulfillment of orders.
- Handle any changes, cancellations, or returns according to company policies.
- Provide customers with estimated delivery times and follow up on any delays.
- Maintain up-to-date knowledge of products, services, and promotions to answer customer inquiries.
- Resolve customer issues or concerns in a professional and timely manner.
- Maintain a clean and organized workspace, including keeping customer records up to date.
Pay: ₹15,000.00 - ₹17,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Provident Fund
Work Location: In person
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