D365 System Admin

13 hours ago

Hyderabad, India Mountain State Software Solutions (MS3) Full time

**Role Title**: Microsoft D365 F&O System Administrator

**Mandate**:

- Work closely and effectively with our internal clients (Arganauts), providing

troubleshooting, analysis and assessing solutions bringing support based on our Tech

Platform implementation.
- Provide support administering Argano’s Microsoft Dynamics 365 technology platform

**Key Responsibilities**:

- Troubleshoot and resolve client care tickets at the senior consultant level:

- Review inbound cases
- Actively chase and track updates on work from internal customers
- Ensure progression and escalate as required
- Responsible for the analysis, configuration, and maintenance of the Microsoft Dynamics

365 Finance & Operations (D365 F&O)
- Support D365 F&O features including but not limited to System / Workflows /

Configuration (including UI form development) / Security (including User Management) /

Reporting dashboards
- Create and Maintain D365 F&O Environments / Batch Jobs / Security Roles. (Security Roles

Assignment) / Business Process Workflow
- Managing DevOps Pipeline & Task
- Managing the code movement between environments
- Work collaboratively with team members to troubleshoot and resolve D365 F&O Issues.
- Managing the code deployment from QA, UAT & Production environments
- Help team ensure compliance with IT policies and procedures
- Collaborate with developers, integrators, and business partners for system enhancements

upgrades
- Skilled with knowledge transfers handoffs (e.g., support transition knowledge)
- Ability to support troubleshoot complex integrations and data

**Requirements**:

- Five (5)+ years of experience in D365 F&O Application Support
- Knowledge on Project Management or Ticketing System (e.g., Azure DevOps, JIRA,

ServiceNow)
- Strong interpersonal and communication skills
- Effective multitasker who can work on a variety of competing tasks at the same time

**Desirable**:

- Bachelor’s Degree in Accounting, Information Systems Management, Computer Science, or

related field
- Experience working with a multicultural and/or multilingual team across several time zones
- Microsoft D365 Certification MB-300
- Working knowledge of Power Platform
- Experience providing Managed services

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