Restaurant Captain

13 hours ago

Kolkata West Bengal, India Ace Consultants Full time

WE ARE HIRING

Job designation:

- Restaurant Captain

Job location:

- Kolkata

**Salary**:

- 15,000-20,000

**Experience**:

- Total experience:

- 2 experience as a Restaurant Captain or in a similar supervisory role within the hospitality industry.
- Minimum experience:

- 1 years of experience in a supervisory role within the restaurant industry.

Education:

- Bachelor's degree in Hospitality Management or related field is a plus.

Eligibility:

- Skillset:

- Good communication skills
- Proficiency with MS Office
- Familiarity with POS systems and restaurant management software.

IMMEDIATE JOINERS REQUIRED

FULL TIME

**Profile Introduction**:
**Responsibilities**:

- **Guest Services**: Ensure an outstanding dining experience for guests by providing excellent customer service and addressing their needs promptly.
- **Team Leadership**: Supervise and motivate the front-of-house staff, including servers, to maintain a positive and efficient work environment.
- **Order Accuracy**: Oversee the order-taking process to ensure accuracy and timely delivery of food and beverages.
- **Problem Resolution**: Handle guest complaints and concerns with professionalism and find effective solutions to ensure guest satisfaction.
- **Table Management**: Coordinate reservations, seating arrangements, and manage overall flow in the dining area.
- **Quality Control**: Ensure the presentation and quality of food and beverages meet the established standards.
- **Training**: Train and mentor new staff members, providing guidance on service standards, menu knowledge, and customer interactions.
- **Inventory Management**: Assist in managing inventory levels, order supplies, and maintain stock of necessary items for daily operations.

**Requirements**:

- Exceptional customer service and communication skills.
- Strong leadership and interpersonal abilities.
- Ability to work in a fast-paced environment and handle stressful situations with composure.
- In-depth knowledge of food and beverage service techniques and standards.
- High level of attention to detail and organizational skills.
- Flexibility to work evenings, weekends, and holidays as needed.
- Certification in food handling and safety is a plus.

**Salary**: ₹15,000.00 - ₹16,414.92 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 9960226188

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