Associate

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

The Allstate Benefits Claims Specialist is responsible for independently analyzing and adjudicating health and life claims in accordance with policy provisions. This role interprets and applies laws, rules and regulations as well as evaluates claims from initial report to final determination. This role also obtains and utilizes sensitive information discreetly and objectively in addition to documenting claim files with notes, evaluations and decision-making processes while achieving optimal customer service.

**Key Responsibilities**:

- Provides the insured with correspondence that is clear, concise and meets state regulations in relation to the decision they made on the claim processed
- Assists in identifying, investigating and reporting fraudulent claim activity to our internal fraud unit
- Determines whether the claims are covered under the policies issued to that policyholder
- Reviews insurance policies, the claim form and supporting documentation to make sure that all of the information is correct
- Independently analyzes, processes, researches, adjusts and adjudicates claims which will result in a payment or nonpayment of a claim

**Education**:

- High School Diploma or GED (preferred)

**Experience**:

- 0-2 years experience (preferred)

**Supervisory Responsibilities**:

- This job does not have supervisory duties.

**Education & Experience (in lieu)**:

- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

**Primary Skills**

Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

**Shift Time**

**Recruiter Info**

Shital Balaji Holambe

**About Allstate**

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

**Good Hands. Greater Together.**

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.