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1 week ago
Company: AURA ALKALINE
Location: LakdiKa Pool,
Hyderabad Job Type: Full-Time
**Key Responsibilities**:Manage and update the CRM system to ensure accurate customer information and engagement records.
- Conduct cold calling to potential and existing customers to promote our products and gather feedback.
- Assist in analyzing customer data to identify trends and opportunities for engagement.Address customer inquiries and resolve issues promptly and professionally.
- Collaborate with the sales and marketing teams to develop strategies for improving customer experience and loyalty.
- Maintain thorough documentation of customer interactions, preferences, and feedback.
- Help organize and execute customer loyalty programs and promotional activities. Requirements:
- Bachelor’s degree in business administration, Marketing, or a related field.
- 2 to 3 years of experience in a CRM or customer service role.
- Experience with cold calling and lead generation.
- Strong verbal and written communication skills in English.
- Ability to analyze data and generate insights.
- Excellent organizational skills and attention to detail.
- Team player with a positive attitude and a willingness to learn
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
Work Location: In person
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