Catalog Associate, En

5 days ago


Karnataka, India ADCI - BLR 14 SEZ Full time

Graduation in any stream. Excel knowledge is a must.

Job summary

Job summary

JD: Associate - Catalog Associate, English

Retail Business Services (RBS) team is currently organized around 3 goals: Website setup of new products, providing support services associated with keeping items current on the website and resolving defects that occur in the supply chain. The RBS team are looking to staff up the team with Associate - Catalog. As an Associate in RBS, you will contribute to increased customer sales as a result of high quality processes associated with creation and maintenance of product lifecycle on the Amazon website. Listing out the requirements of the role:
Duties and Responsibility: Under general supervision, performs variety of tasks in populating/procuring content for the product catalogs on the Amazon Web Site. Duties may include, content creation, population of content from various sources (including research on the internet), interacting/coordinating with vendor/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed etc.

**Skills**:

- Strong written communication skills

Good working knowledge of MS Office

Typing skill of 40 wpm with 100% accuracy

Preferably a domain expert

Ability to:

- Multi task in a fast paced environment

Operate in the system with the speed and accuracy necessary to meet departmental standards

Handle stressful situations

Maintain composure in critical situations and communicate clearly with both internal and external customers

Demonstrate:

- Passion for delivering great customer experience

Strong inter personal & communication skills

Excellent listening skills

Excellent Data Accuracy skills

Eye for Detail

Commitment to meet Deadlines

Critical Qualities/Characteristics:
Constructive spirit of discontent & mental toughness

Practical ideas

Pace of implementation & consistency in performance

Graduation in any stream. Excel knowledge is a must.


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