Service Solution Architect

**Job Description**:

- To attend meetings with potential customers to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solution.
- Create solutions around services related to Oracle products including cloud technologies.
- Provide technical solutions in a professional manner and to agreed timeframes
- Create and confidently deliver technical presentations internally and externally.
- Make presentations to C-Level executives on Oracle services, key benefits and differentiators
- Working with the sales team to determine solutions to customers’ problems and supporting the sales team to present proposals to customers.
- Conduct Sales enablement sessions on Oracle products and services.
- Work with Product Management to feedback on issues with current services and provide input around new services.
- Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
- Build relationships with customers and proactively seek new sales opportunities by developing new relationships with prospective customers.
- Able to understand business drivers and risks involved to the customer and to Oracle
- Sell technical solutions to the customer with professionalism and enthusiasm
- Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI’s
- To structure and produce compelling sales proposals and technical documentation outlining the service differentiation, business benefits to Oracle’s customers
- Ability to demonstrate solutions related to Oracle products and technologies effectively to audiences of varied technical knowledge.
- Ability to align solutions with business outcomes within public sector organizations

Critical Competencies/Preferred Qualifications:

- 15+ years of work experience on Oracle technologies.
- 7+ years of experience as a pre-sales consultant or solution architect.
- Extensive experience working in an IT services organization with good knowledge of ITIL processes
- Should be willing to travel within India.
- Good understanding of operational and compliance processes within public sector entities.

Skills Requirement
- Should have in-depth knowledge of Oracle Technologies (Database, WebLogic, Golden Gate, Oracle Identity Management, Exadata) and Oracle Cloud Infrastructure. Experience with Open Source technologies is an added advantage.
- Experience working on complex solutions related to managed services and good knowledge of ITIL processes
- Should be able to showcase and discuss a range of Customer solution designs internally within Oracle and externally to customers
- Experience gathering customer requirements, solution building and the ability to replicate solutions across customers
- Should possess strong relationship building skills
- Ability to write detailed services scope statement, perform effort estimation and create customer proposals
- Should be able to present and articulate value proposition of solutions to customer’s IT and Business teams.
- Ability to work in a fast paced environment and prioritise work accordingly
- Project Management experience will be an added advantage

As a Services Solution Architect you will be responsible as the expert for formulating and leading pre-sales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Solution Architects. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Solution Architects. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall solution.