Ib-dco - Business Information & Records Officer

**Job Title
- **IB-DCO - Business Information & Records Officer (BIRO)

**Location
- Mumbai**

**Role Description**

Divisional Control Office (DCO) team ensures that the division operates with high levels of integrity. DCO is responsible for supporting the business by developing, implementing, and maintaining a risk culture to ensure a strong and sustainable business control environment whilst minimizing risk arising from non-financial risk factors. DCO strategy includes improving the risk management information and strengthening the governance and risk culture.

**Your key responsibilities**

The BIRO is accountable for proper implementation of the Records Management policy within the division. As such the BIRO:

- Understands the group RM Policy requirements and translates policy requirements into IB procedures and defines the RM framework for the division
- Ensures that all stakeholders are made aware about the requirements and their R&R in fulfilment of the same
- Designs adequate controls to ensure adherence to RM framework and champions their implementation
- Tracks functioning of the controls through appropriate workflow, KRIs and metrics
- Sets up and runs appropriate Governance forums to ensure all key KRIs are being tracked and controlled and issues (if any) are properly addressed and resolved
- Liaises with COO to ensure complete coverage of and appropriately manage records related to Voice and Electronic communications
- Responsible for ensuring adherence to all Data Privacy regulations (especially the GDPR) for Personal Data
- Maintenance of the Privacy Notice including availability of the most current version and submission to new clients
- Maintenance of the divisional standard operating documents and KoDs related to the BIRO and GDPR workstreams
- Actively manages the divisional records across all the various Record Lifecycle Stages
- Maintains the divisional record inventory in Collibra tool

**Your skills and experience**

**Professional**
- Expert written and verbal communication skills in English
- Excellent ability to articulate and present complex issues combined with organizational experience and the ability to set and manage priorities
- Excellent quantitative & analytical skills
- Knowledge related to risk management and banking products, processes and systems preferred
- Profound knowledge of investment banking products, clients, and global operating model
- Very strong in use of Excel, Power point, MS Word, Access, Visio, Sharepoint
- Affinity to and experience with data protection matters
- Capability to understand and interpret legal text and discuss with control functions
- Experience with project management is a plus
- Additional languages are a plus but not must

**Personal**
- High self-motivation
- Independent & innovative thinking and acting
- Sensitivity and effective relationship building skills across a diverse group of people/ different stakeholders
- Excellent communication skills especially in dealing with international partners
- Ability to work effectively within a matrix environment with high stakeholder complexity including the ability to lead and contribute to challenging discussions
- Reliable team player

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs

**About us and our teams**

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.