Chat Support Executive

5 days ago

Pune, India Tech Mahindra Full time

**Tech Mahindra is Hiring for Associate/Senior Chat Support Executive**

1) Grad/Undergrad with minimum 6 month of experience in chat process in previous role/s

2) An advisor will be responsible for handling inbound customer queries (inc. billing, rate plans, service activations and changes, credits and adjustments, technical troubleshooting and complaints) using the live chat channel.

3) Take complete responsibility of providing accurate and relevant information and to resolve customers query on the first contact.

4) Excellent communication skills, written and verbal. Problem Solving Skills. Build a logical approach to address problems.

6) Experience of working in live chat processes or customer services or Telecoms industry (desirable)

7) 18 hours/7 days rotational shift.

**8)** **Strictly WORK FROM OFFICE ONLY**

**9) Location - Pune, Maharashtra**

**10) Salary : Depend on experience and Last take home**

**11) Both sided cab facility**

**Interested ones can share their CV on SM00886296 OR 7417334248- Somya Maheshwari**

**Salary**: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Flexible shift
- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus

**Speak with the employer**
+91 7417334248
- Health insurance

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