Customer Success Associate
3 days ago
**Customer Success Associate - Domestic Process (PhonePe - MX/CX)**
**Location**: Gurugram, Haryana - 122016
**Work Mode**: Work from Office
**Job Overview**
We’re hiring **Customer Success Associates (Domestic Process)** for **PhonePe - MX/CX**.
This role involves interacting with customers via voice support to resolve queries, handle concerns, and ensure a seamless experience. You’ll be the voice of PhonePe, ensuring every customer interaction is helpful and positive.
**Salary**
- **Fresher**: ₹23,000 CTC/month
- **Experienced**: ₹25,000 CTC/month
**Shift Details**
- **24/7 Rotational Shifts** (6 days working, 1 weekly off)
- **For Female Employees**: 7 AM - 8 PM window
**Qualification & Experience**
- **Education**: Graduation (mandatory)
- **Experience**:Freshers** & Experienced - Both Welcome
**Requirements**:
- Excellent verbal and written communication skills in **English & Hindi**:
- Strong interpersonal and problem-solving abilities
- Prior experience in **customer service or telesales** preferred
- Comfortable working in **rotational shifts**
**Key Responsibilities**
- Handle **inbound and outbound customer calls** professionally
- **Resolve customer queries** efficiently and maintain satisfaction levels
- **Document call details** and maintain accurate records in the system
- Follow company policies and ensure a high level of service quality
**Benefits**
- Competitive salary up to ₹25,000 CTC/month
- 6-day working schedule with 1 weekly off
- Professional, growth-oriented work environment
- Opportunity to work with a leading digital payments platform
Join our dynamic customer experience team and build your career with **PhonePe**.
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹25,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
**Experience**:
- Telemarketing: 1 year (required)
**Language**:
- English (required)
**Location**:
- Gurugram, Haryana (required)
Work Location: In person
-
Customer Success Associate
2 weeks ago
Gurugram, Haryana, India 10xgrowthaccelerator Full time**Position: Customer Success Associate.** **Location: Gurgaon (Work from Office)** **Salary** - In-hand: 22,000- 25,000/-Month - CTC: ₹26,000 - ₹29,000 per month **Job Overview**: We are looking for motivated individuals to join as Customer Success Associates. The role involves handling customer queries, ensuring customer satisfaction, and delivering...
-
Customer Success Associate
2 weeks ago
Gurugram, Haryana, India 10x Growth Accelerator Full time**Position: Customer Success Associate.** **Location: Gurgaon (Work from Office)** **Salary** - In-hand: 22,000- 25,000/-Month - CTC: ₹26,000 - ₹29,000 per month **Job Overview**: We are looking for motivated individuals to join as Customer Success Associates. The role involves handling customer queries, ensuring customer satisfaction, and delivering...
-
Customer Success Associate
1 day ago
Gurugram, Haryana, India Stalwart Management Consulting Full time**Job Title**: Customer Success Associate **Company**: Transcom **Department**: PhonePe (MLS) **Role Overview**: As a **Customer Success Associate** at Transcom, you will play a vital role in driving customer engagement and satisfaction through effective communication. You will handle customer inquiries, provide resolution to their concerns, and ensure...
-
Customer Success Associate
2 weeks ago
Gurugram, Haryana, India Infosec Ventures Full time**Associate / Sr. Associate - Customer Success** **Who are we looking for?** and generating focused insights. **Openings: 5** **Experience**: **Min. 2-4 Years of work experience** **Requirements**: - Past experience in working with Advanced Excel and in making powerful presentations will be a plus. - Any bachelor's or master's degree in engineering,...
-
Customer Success Associate
3 days ago
Gurugram, Haryana, India Whitefield careers Full timeJob Title - Customer Success Associate ( Domestic Process) Experience - 0 to 2 years exp in Customer Support Process - Voice process Qualification - Graduation/Under graduation Skill set - Excellent Communication in English/Hindi ( Verbal communication skills) Salary - Voice process - 23k to 25k CTC Work Mode - WFO / 24*7 rotational Shift/ 6 days...
-
Customer Success Associate
2 weeks ago
Gurugram, Haryana, India scaligh pvt ltd Full time**Work Mode** Work From Office Process Domestic process **Position **Customer Success Associate **Interview mode** HR Round; Ops Round; **Joining formalities**; Joining Position Customer Support Executive - Male\Female both can consider **Skillset** Excellent coms in English/Hindi ( verbal and written communication skills) **Qualification** Gred/Under...
-
Customer Success Associate
2 weeks ago
Gurugram, Haryana, India Kareer Hubb Full timeHiring for Customer Success Associate L1 Openings: - German(C1) - Up to 8.5 LPA Dutch(C1) - Up to 14 LPA Hebrew(C1) - Up to 14 LPA Italian (C1) - Up to 11.5 LPA Location - Gurgaon - Excellent communication skills with min 1yr of relevant exp in an International BPO 5 days working + 1 time meal + both side cab Need an immediate joiner with hands-on...
-
Customer Success Associate
1 day ago
Gurugram, Haryana, India 10xgrowthaccelerator Full time**Job Title: Customer Success Associate - L1** **Location**: Gurugram (Work from Office) Priority: High **About the Role**: We are hiring Customer Success Associates (L1) to join our dynamic team in Gurugram. This role requires strong communication skills, prior international exposure, and technical support experience. As part of our customer success...
-
Customer Success Associate
1 week ago
Gurugram, Haryana, India VCollaborate consulting Full time**Hiring: Customer Success Associate** **Job Type**: Full-time | Permanent **Location**: Work from Office We are hiring enthusiastic and goal-driven**.** The role requires engaging with customers over calls, understanding their needs, and closing sales effectively. **Job Type**: Full-time | Permanent **Salary**: ₹25,000/month + Incentives **Shifts**:...
-
Customer Success Associate- International
1 week ago
Gurugram, Haryana, India Educohire Full time**Customer Support Associate - Gurgaon** **Work Mode**: Work From Office **Position**: Customer Success Associate **Skillset**: Excellent comms in English **Qualification**: Graduate - must **Interview rounds**: HR Round; Ops Round, Language assessment **Salary**:29k CTC **Location**:Gurgaon **Experience**: Minimum 1 year of international exp. is...