
Client Communicator
2 weeks ago
We are seeking a dedicated and skilled Client Communicator to facilitate effective communication between our clients and internal teams.
**Responsibilities**:
- Serve as the primary point of contact for clients, addressing their inquiries and concerns promptly and professionally.
- Build and maintain strong relationships with clients to understand their needs and expectations.
- Collaborate with internal teams (sales, marketing, and operations) to ensure client requirements are met.
- Prepare and deliver regular updates, reports, and presentations to clients on project status and deliverables.
- Identify opportunities for upselling or cross-selling services to existing clients.
- Gather client feedback to inform service improvements and enhance client satisfaction.
- Assist in managing client onboarding processes and ensuring a smooth transition.
**Qualifications**:
- Proven experience in client communication, account management, or customer service.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to build rapport with diverse clients.
- Detail-oriented with strong organizational and time-management skills.
- Ability to work independently and collaboratively in a fast-paced environment.
**Benefits**:
- Competitive salary and performance-based bonuses.
- Opportunities for professional development and career growth.
- A supportive and collaborative work culture.
Pay: ₹10,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
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