Front Office Executive

7 days ago


Salt Lake Kolkata West Bengal, India Apna HR Full time

**Job Summary**:
**Key Responsibilities**:

- Greet clients warmly and manage check-ins and check-outs.
- Handle appointments efficiently, including walk-ins, telephonic, and online bookings.
- Coordinate with stylists and staff to ensure smooth daily operations.
- Explain salon services, packages, and ongoing promotional offers to clients.
- Manage billing, daily cash handling, and maintain accurate records.
- Ensure the front desk area remains clean, organized, and professional at all times.
- Address basic client queries and escalate issues to management when required.
- Maintain client data using salon scheduling software and Microsoft Excel.

**Required Qualifications and Skills**:

- Minimum qualification: High school diploma or equivalent.
- Prior experience in a salon, spa, or hospitality environment preferred.
- Proficiency in salon scheduling or booking software.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Professional appearance and customer service-oriented approach.
- Fluency in **English, Hindi, and Bengali** (mandatory).
- Basic computer knowledge, including Microsoft Excel and related software.

Pay: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person



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