Front Office Executive

1 day ago

Salt Lake Kolkata West Bengal, India Animal health pathology lab Full time

**Job Title: Front Office Executive**

**Location: Kolkata, Salt lake Sector 3**

***

**Job Overview**:
We are seeking a highly organized and customer-focused Front Office Executive to join our team. As the Front Office Executive, you will be the first point of contact for our patients and visitors. Your primary responsibility will be to ensure a positive and welcoming experience for everyone entering our facility. In addition to managing the front desk, you will be responsible for handling administrative tasks and assisting with patient inquiries.

**Key Responsibilities**:
**Reception Management**:
Greet and welcome patients and visitors in a friendly and professional manner.

Answer and direct incoming calls promptly and efficiently.

Manage the appointment scheduling system and ensure accuracy in patient records.

**Patient Services**:
Assist patients with inquiries, appointment bookings, and provide relevant information about our services. Coordinate with the laboratory staff to ensure timely and efficient processing of patient samples. Handle patient registration, including verifying and updating personal and insurance information.

**Administrative Support**:
Perform general clerical duties, including photocopying, faxing, and filing.

Maintain cleanliness and organization at the front desk and waiting area.

Assist in the coordination of billing and invoicing processes.

**Communication**:
Communicate effectively with patients, visitors, and internal staff.

Relay relevant information to appropriate departments and personnel.

**Qualifications**:

- Minimum of 2 years of experience in a front office or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in using office software and handling basic administrative tasks.
- Knowledge of medical terminology and experience in a healthcare setting is a plus.

**Education**:
Bachelor’s Degree or equivalent; additional certification in office management is a plus.

**Job Types**: Full-time, Permanent

**Salary**: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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