Customer Relations Officer

5 days ago

Mysore, India NM Construction Full time

**Job Summary**
CRO is responsible for development, execution, and continuous refinement of multi-channel Consumer Relations and the development of programs, roadmaps, and Consumer Relation strategies. The CRO focuses on the loyalty and retention marketing strategies.
**Responsibilities and Duties**
- Monitor relationships with existing customers through CRO systems
- Ensure the CRM system provides an effective sales funnel
- Develop and implement marketing techniques that will drive new customers
- Set specific marketing strategies to retain customers
- Plan and manage multi-channel marketing campaigns
- Suggest new methods to address customers’ needs
- Track marketing metrics and trends, like conversion rates and web analytics
- Assist with organizing promotional events to reach prospective customers
- Conduct market research to follow trends and competition

**Key Skills**
Excel, PPT, Internet Research, Customer Service, Cold Calling
**Required Experience and Qualifications**
Bachelor’s Degree in Marketing, Information Technology, Public Relations, Business Administration, Economics, Finance, or any other related field.
Real Estate back ground/experience will be an advantage
**Benefits**
Insurance
Very competitive incentives

**Job Type**: Regular / Permanent

**Salary**: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

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