
Customer Support Associate
1 week ago
**Location: Onsite**
**MBC Centre, Opp. Cine Wonder Cinema, Ghodbunder Road, Thane (W), 400607**
**Shift Timing: 7:00 PM to 4:00 AM (Night Shift)**
**Key Responsibilities**:
- Make **outbound calls** to potential international customers.
- Handle customer inquiries, provide accurate information, and resolve issues.
- Update and maintain customer records with accurate account information.
- Consistently meet daily and monthly **sales/target goals**.
- Collaborate with team members to ensure smooth service delivery and high-quality customer experience.
**Requirements**:
- **Fluency in English** with excellent communication skills.
- Basic knowledge of computers and data entry.
- Ability to work in a **fast-paced, target-driven environment**.
- **High school diploma (HSC)** or a graduate degree.
- Self-commute to the office (on-site job).
**Shift Details**:
- **Working Hours**: 7:00 PM to 4:00 AM (Night Shift).
If you're a motivated individual with a passion for customer service and ready to take on the challenges of a dynamic international BPO role, we encourage you to apply
**Role**:Customer Retention - Voice / Blended**Industry Type**:BPO / Call Centre**Department**:Customer Success, Service & Operations**Employment Type**:Full Time, Permanent**Role Category**:Voice / BlendedEducation**UG**:Graduation Not Required
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹9,910.08 - ₹29,482.97 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Fixed shift
- Monday to Friday
- Night shift
- US shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Overnight Shift (required)
- Night Shift (required)
Work Location: In person
Application Deadline: 14/10/2024
-
Customer Support Associate
4 days ago
Thane, India Cyitechsearch Interactive Solutions Private Limited Full time**Urgent Hiring : Customer Support Executive : Powai** Hello, My name is Divanshu Yogi, and I am a Cyitechsearch Interactive Private Solutions Private Limited recruiter. One of our clients is currently looking for a Customer Support Executive, and the locations are mentioned above. If interested, please call me or WhatsApp your CV to 9559406389. **With...
-
Customer Support Associate
4 days ago
Mumbai, Pune, Thane, India beBeeSupport Full time ₹ 2,00,000 - ₹ 6,00,000Job DescriptionWe are seeking a skilled and friendly Customer Support Associate to join our team. As a Customer Support Associate, you will be responsible for providing exceptional customer service through various communication channels.Key Responsibilities:Provide Excellent Customer Service: Respond to customer inquiries in a timely and professional manner,...
-
Customer Support Associate
2 weeks ago
Thane, India ZDHC Foundation Full time**About ZDHC** The ZDHC Foundation oversees the implementation of the Roadmap to Zero Programme and is a global industry collaboration within the sports, fashion, luxury and outdoor industry. The ZDHC vision is widespread implementation of sustainable chemistry, driving innovations and best practices in the têxtile, apparel, leather and footwear industries...
-
Customer Support Associate
5 days ago
Thane, India Multidimensions Full time**Job Description: Customer Support Associate (Sales & Coordination)** **Key Responsibilities**: - Communicate with customers to explain product offerings and address their queries. - Gather feedback from customers to ensure satisfaction and improve services. - Follow up on quotes and provide timely updates to customers. - Coordinate with the customer,...
-
Customer Support Associate
1 week ago
Thane, India Houzeo Full time**Headquarters**: Manhattan, New York - **Location**: Thane, Mumbai. - **Designation**: Customer Success Associate - **Experience**: 1 Years and above As a member of the team, you will be responsible for the more complex, large or high potential customers where we may be facing bigger challenges in order to ensure the highest level of Customer Satisfaction....
-
Customer Support Associate
1 week ago
Thane, India Sarom Fab. Pvt. Ltd. Full timeHi **About Sarom - **We as a home furnishing brand envision filling the vacuum in the Indian home furnishings industry in terms of superior quality fabrics, textures, designs, and decor solutions that too at a good value for money. It is our visionary goal & dream to become a one-stop solution brand for Home furnishings. Our aim is to strive for customer...
-
Customer Support Associate
4 days ago
Thane, India Vision Mechatronics Pvt Ltd Full timeServe as the primary point of contact for customers, providing them with world-class service and support Handle customer inquiries and complaints in a professional and courteous manner, escalating issues as necessary Maintain up-to-date knowledge of company products and services, as well as industry trends Use active listening skills to understand customer...
-
Customer Support Associate
4 days ago
Thane, India Pristine e Teleservices Pvt Ltd Full time**URGENTLY HIRING FOR INTERNATIONAL CUSTOMER SUPPORT**:* Process : Customer Support Location: Malad **Salary**: ₹26k - ₹30 Experience: 1 years minimum Qualification: Graduation / HSC Location : Malad, West Working : 5 days **Rotational** Week off : 2 weeks off **Rotational** **Note**:* **NEED ONLY EXCELLENT ENGLISH COMMUNICATION (C1)** Contact...
-
Customer Support Associate
1 day ago
Thane, India Tiaraa consultancy services Full time**HIRING FOR INTERNATIONAL CUSTOMER SUPPORT** (ALL SECTOR CANDIDATE CAN APPLY FOR THE JOB.) **LOOKING FOR A HIGH PAYING CUSTOMER SUPPORT** This is Your chance to work with leading company in customer support team **WHAT WE OFFER** 1) 20K TO 70K = IN-HAND SALARY 2) WORKING DAYS = 5 DAYS ROTATIONAL 3) WEEK OFF = 2 ROTATIONAL OFF 4) TRANSPORTATION =...
-
Customer Support Associate
2 weeks ago
Thane, India Wear Your Opinion Full timethe call-handlingManage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet...