
Service Delivery Assistant
1 week ago
**Job Title
- **Analyst
**Location
- Jaipur**
**Role Description - **To provide L2 support for DB’s Concur Expense System & related to DB Expense & Card Operations.
Team member needs to take complete ownership with respect to RTB activities. Typically, RTB functions include, but are not limited to, End User L2 Support, help desk issue resolution, end user training, Exception approver management, Vendor coordination (IT Teams) for critical issue i.e. Payment feeds, wrong data flow etc Apart from above, team member has to ensure accurate, timely and quality delivery of services provided in relation to RTB activities/projects within a risk free controlled environment, to ensure Deutsche Bank’s overall client satisfaction.
**What we’ll offer you**
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above
**Your key responsibilities**
- Provides quality support, including assistance with service features, reports, and payment inquiries.
- Document timely action including follow-up calls on cases as necessary and escalating appropriately.
- Utilizes tools and systems proficiently to document activity and effectively troubleshoot and resolve issues.
- Provides additional duties as deemed necessary to achieve and produce a high-quality support solution.
- Maintain working knowledge of Concur products, including new releases and products.
- Maintain accurate, high quality and timely documentation of case notes in order to resolve employee issues and questions.
- Ensure timely completion of projects if assigned any.
- Perform Concur testing to support Release manager.
- Deal with utmost excellence when providing VIP support.
- Liase with AppZen team to streamline audit profiles for each country.
- Be aware of, and comply with, all corporate policies.
**Your skills and experience**
- Graduates/Postgraduate in business/finance
- Minimum 3+ years of Travel & Expenses and Employee Corporate Credit Card Management
- Sound knowledge on MS office tools - Excel, Word, Power point.
- Experience in handling German customers, excellent written and verbal communication skills in German
- Strong problem-solving skills with acute attention to detail and ability to meet deadlines
- Flexible and adaptable in a fast-paced and changing environment
- Knowledgeable and skilled in proper accounting principles, practices, and procedures
- Needs to be a self-starter with significant ability to undertake initiatives. Strong interpersonal / good negotiations skills are required, leadership skills will be essential for this role. Follow through skills, ability to confidently handle internal clients
**How we’ll support you**
- Training and development to help you excel in your career
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
**About us and our teams**
Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
- Health insurance
-
Service Delivery Assistant
2 days ago
Jaipur, India Deutsche Bank Full time**Job Title - Service Delivery Assistant, AS** **Location - Jaipur** **Role Description** The Service Delivery Assistant has accountability for delivering agreed services to a specific client group, focusing on achieving consistent operational excellence and client/user satisfaction, leveraging agreed improvement strategies and use of technology to ensure...
-
Service Delivery Assistant
2 weeks ago
Jaipur, India Deutsche Bank Full time**Job Title - **Sr. Analyst **Location - **Jaipur **Role Description** **What we’ll offer you** As part of our flexible scheme, here are just some of the benefits that you’ll enjoy - Best in class leave policy - Gender neutral parental leaves - 100% reimbursement under childcare assistance benefit (gender neutral) - Sponsorship for Industry relevant...
-
Service Delivery Assistant, Nct
6 hours ago
Jaipur, India Deutsche Bank Full time**Job Title - **Senior Analyst **Location - Jaipur** **Role Description - **To provide L2 support for DB’s Concur Expense System & related to DB Expense & Card Operations. Team member needs to take complete ownership with respect to RTB activities. Typically, RTB functions include, but are not limited to, End User L2 Support, help desk issue resolution,...
-
Service Delivery Assistant
2 days ago
Jaipur, India Deutsche Bank Full time**Job Title - **Analyst/Sr. Analyst** **Location - Jaipur** **Role Description -** DB Expense & Card Operations. Monthly/Weekly activities i.e. KPI management, Delinquency reports, Credit balance report, Questionable spend report, Cancellation report, Payment allocation, Top spenders report **What we’ll offer you** As part of our flexible scheme,...
-
Service Delivery Assistant
6 days ago
Jaipur, India Deutsche Bank Full time**Job Title : Junior Product Manager for Source to Pay** **Technical/ Non-Technical : Non-Technical** **Grade : Sr. Analyst** **Division : Global Procurement, CTO** **Location : Jaipur, India** **Overview**: The Product Management team is responsible for developing the technology vision and roadmap for the Global Procurement organisation. Working with key...
-
Biggest Food Delivery Service
4 days ago
Jaipur, India Workpower Consultancy Full timeWorkpower Consultancy- Location- Jaipur, Rajasthan- Experience Required- Fresher- Education Required- 10th- ₹24500/month- Job Type : full time- Shift- Day Shift- Days of Work- 6 Days/week- Work Hours- 9 Hours/day- Job Description- Call and Watshup - 07048968159 Pick and deliver food on time with best service quality Weekly Payments Flexible work timings -...
-
Service Delivery Associate, Avp
7 days ago
Jaipur, India Deutsche Bank Full time**Job Title - **Global Procurement -Invoice Operations & Customer Support - Assistant Vice President** **Location - Jaipur ,India** **Role Description** **Role will require to manage **team of Global payments who are responsible for Invoice processing, Bank Reconciliations, payment return investigation and processing, Vendor Credit recovery and payment...
-
Grocery Delivery Person
2 weeks ago
Jaipur, Rajasthan, India Namaste Free Placement Service Full time**About us**: Namaste Free Placement Service offers jobs for the Blue Collar sector. We will not only help you get the job you qualify for but also will be available as you support channel for any help you need during your job. **Roles & Responsibilities**: - Deliver Grocery - Do not cancel any order - Deliver on time - Be Respectful - Do not tamper with...
-
Delivery Boy/girl
2 days ago
Jaipur, Rajasthan, India Array management Full timeThe Delivery Assistant aids delivery drivers in transporting goods to customers. Responsibilities include loading and unloading packages, ensuring accurate deliveries, and providing excellent customer service. The role requires verifying package contents, maintaining delivery logs, and assisting with vehicle organization. Strong communication and teamwork...
-
Office Assistant
1 week ago
Jaipur, Rajasthan, India Desire Consultancy Service Full time ₹ 1,50,000 - ₹ 2,50,000 per yearschedule meetings and appointments, and ensure the executive is aware of all upcoming commitments. Virtual assistance in case of online meetings- setting up, informing, and making sure everybody joins thescheduled office meeting. Required Candidate profileMin 2+ yrs as a Office Assistant, good knowledge about Administrative Assistant, Office Management,...