Front Office Assistant/supervisor

2 weeks ago

Puri, India Hotel The Hans Coco Palms, Puri Full time

1 to 2 year experience require as Front office Assistant position from reputed Hotel.
- Handle telephone calls, ensure that all forms and registers are filled up and maintained accurately and properly.
- Prepare Duty Roaster of staff, handle absenteeism and attendance of staff, maintain log books.
- Monitor all bellboys movement closely so as to ensure smooth functioning.
- Take reservations, allocate rooms for check in, handle guest details whenever required, check guest bills, take check out etc.
- Greet guests with a smile and escort them to their room.
- Take wake up calls.
- Ensure that all guests fill in the suggestion card.
- Ensure proper guest relations at all times.
- Handling all guest complaints immediately.
- Make tele-calls to increase sales of rooms.
- Take proper care of guests whenever there is a group check in.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Puri, Orissa: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Hotel industry: 1 year (preferred)
- Hotel: 1 year (required)
- Hotel management: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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