Customer Service- Blended Process
3 days ago
**ixamBee is hiring on behalf of Call2Connect**
**About Us**:
Call 2 Connect is a leading Information Technology Enabled Services (ITES) and BPO company. We offer world-class customer support solutions, back office & consultancy services through a network of over 1200 employees across offices in Mumbai, Patna and Bangalore. We deliver the entire spectrum of business process management (BPM) services across all our centres.
**Job Overview**:
**Key Responsibilities**:
- Build and maintain positive relationships with customers.
- Stay updated on product knowledge to address customer queries effectively.
- Collaborate with teams to ensure seamless customer service.
- Provide feedback on customer trends and preferences.
**Requirements**:
- HSC and above can apply.
- Excellent communication skills.
**Perks & Benefits**:
- INR 13,000 to 20,000 In Hand / per month + Performance Based Incentives.
- Opportunity to learn with experienced professionals in a high-energy team.
- Open, Flexible and Collaborative culture.
- Fun at work.
**Shift Timings**: 9:30 AM to 6:30 PM (9-hour shift), 1 Rotational week off.
**Job Location**: 4th Dimension, Raheja Mindspace, Malad, Rajan Pada, Mindspace, Malad West, Mumbai, Maharashtra-400086
**Job Type**: Full Time, Permanent
**Job Types**: Full-time, Permanent
Pay: ₹13,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Expected Start Date: 18/01/2025
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