Blended Process

22 hours ago

Mumbai Maharashtra, India Orange Hr Full time

Job location MALAD

Blended requirements.

Hsc/Graduate with 1 to 3 year of experience.

CLAIMS INVENTORY MANAGEMENT ( IM ) - blended process (50% back office & 50% voice) Fixed shift - 5:30pm to 2:30am and weekends off - Blended process b2b and b2c for credit cards, working on cases and files, where there is a dispute between the customer and the merchant in invoice amount or charges or to reverse an entry or wrongly charged.

EMM ( Electric Money Movement ) blended process (55% back office & 45% voice) Fixed shift 5.30pm & 9.30pm and any 2 work offs or Sat nd Sun Fixed off.
- customer service process its about electronic fund transfer coordination, electronic money (e-money) is broadly defined as an electronic store of monetary value on a technical device that may be widely used for making payments to entities other than the e-money issuer. The device acts as a prepaid bearer instrument which does not necessarily involve bank accounts in transactions.

None of the processes involve sales. It's pure customer service and inbound.

**Communication must be excellent 10/10. Neutral grammar and fluency**

**interview round Hr, Vna, Ops manager.**

Walking interview at the office

immediate to 45 days' notice period will take.

must have all the document from all firm no absconded cases.

Both side Transportation available.

**Salary**: ₹35,000.00 - ₹55,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus

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