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Blended Process

3 weeks ago

Mumbai Maharashtra, India Orange Hr Full time

Job location MALAD

Blended requirements.

Hsc/Graduate with 1 to 3 year of experience.

CLAIMS INVENTORY MANAGEMENT ( IM ) - blended process (50% back office & 50% voice) Fixed shift - 5:30pm to 2:30am and weekends off - Blended process b2b and b2c for credit cards, working on cases and files, where there is a dispute between the customer and the merchant in invoice amount or charges or to reverse an entry or wrongly charged.

EMM ( Electric Money Movement ) blended process (55% back office & 45% voice) Fixed shift 5.30pm & 9.30pm and any 2 work offs or Sat nd Sun Fixed off.
- customer service process its about electronic fund transfer coordination, electronic money (e-money) is broadly defined as an electronic store of monetary value on a technical device that may be widely used for making payments to entities other than the e-money issuer. The device acts as a prepaid bearer instrument which does not necessarily involve bank accounts in transactions.

None of the processes involve sales. It's pure customer service and inbound.

**Communication must be excellent 10/10. Neutral grammar and fluency**

**interview round Hr, Vna, Ops manager.**

Walking interview at the office

immediate to 45 days' notice period will take.

must have all the document from all firm no absconded cases.

Both side Transportation available.

Walking interview at the office location.

Pay: ₹35,000.00 - ₹55,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus

**Experience**:

- Bpo: 1 year (required)

**Speak with the employer**

+91 9004984205