Customer Care Executive

4 days ago

Hyderabad, India Apollo Tele Health Services Full time

Apollo Tele Health Services is hiring for Customer Care Executive for voice process at Madhapur, Hyderabad

Position: Customer Support Executive

Job Location:
Apollo Tele Health Services, 9th Floor, Krishe Sapphire Building, Hitech City Road, Madhapur, Hyderabad - 500033.

Landmark: Beside. Durgam Cheruvu Metro Station

Mandatory Documents:
1. Updated resume

2. Aadhar Copy

Call Center Executive Job Responsibility:
1. Identifying Customers needs, Clarify information, research each issue and provide solutions.

2. Follow Communication Scripts when handling different topics.

3. Build Sustainable relationships and engage customers by taking the extra mile.

4. Keep records of all conversations in our call center database in a comprehensive way.

5. Should be able to coordinate with various teams to ensure smooth service to customers

**Requirements**:
1. Previous experience in Customer Support role.

2. Strong Phone & Verbal communication skills along with active listening.

3. Customer focus and adaptability to different personality types.

4. Ability to multitask, set priorities and manage time effectively.

6. Good typing skills.

7. Self Transportation.

8. Excellent command over English, Hindi are Mandatory with Fluency.

Regards,

Richard,

Ph.No: 9154976422

Apollo Tele Health Services.

**Salary**: Up to ₹250,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Telugu (preferred)

**Speak with the employer**
+91 9154976422

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