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International Support L1 L2
2 weeks ago
**Profile: System Administrator**
**Experience: 1-7yr**
**Location: Mohali (8B)**
**Responsibilities**:
- Should have 1 years+ of experience in a IT system admin role.
- Understanding of network protocols.
- Must have worked with **ticketing tools, Microsoft office**:
- Moreover experience of **L1 and L2 Troubleshooting**:
- Excellent communication skills.
- **Must have worked with international clients on calls**:
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
- Ensuring data is stored securely and backed up regularly.
- Experience with databases, networks AWS (LAN, WAN) and patch management
- Diagnosing and resolving hardware, software, networking, and system issues when they arise.
- Replacing and upgrading defective or outdated components when necessary.
- Monitoring system performance to ensure everything runs smoothly and securely.
**Job Types**: Full-time, Permanent
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Shift:
- Night shift
- UK shift
- US shift
Work Days:
- Monday to Friday
Application Question(s):
- What is your Current Salary?
- What is your Salary Expectation?
- Current Location ?
**Experience**:
- Total work: 1 year (preferred)
- International calls: 1 year (preferred)
**Language**:
- English (preferred)
**Location**:
- Mohali, Punjab (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person