Customer Service Representative

3 hours ago

Bhopal, India Xtranet Technologies Private Limited Full time

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Customer Service Representative Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Customer Service Representative Requirements**:

- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.

**Salary**: ₹8,000.00 - ₹14,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

  • Customer Service Representative

    2 days ago

    Bhopal, Madhya Pradesh, India Laticínios Santa Lúcia Ltda. Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative located in Bhopal. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day...

  • Customer Service Representative

    1 week ago

    Bhopal, India REGAN NETWORK HR SOLUTION Full time

    **Responsibilities** **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete...

  • Customer Service Representative

    3 weeks ago

    Bhopal, India The HIRD Full time

    Hi Applicants Hope you are doing well !Job Title:Domestic and International Customer Support Representative Experience:fresher/experience both can apply Salary:upto 5 LPA Qualification:HSC/Graduate both can apply Notice Period:Immediate to 15 days Location : IndoreJob Summary: Provide excellent support to both domestic and international customers through...

  • Customer Service Representative

    4 days ago

    Bhopal, Madhya Pradesh, India Kaapro Management Solutions Pvt. Ltd Full time

    Job Description: **Profile : Customer Service Representative** **After sales Service** Experience In the Automobile Industry or Relevant experience in BPO Industry. Strong Communication and Convincing Skill Required. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift - Monday to...

  • Customer Service Associate

    2 weeks ago

    Bhopal, India ********** Full time

    Job Description Position - Customer Support Executive Designation - Executive Work Mode - Work from office Eligibility - Graduate / Undergraduates (with non-regular courses can apply) Skills - Excellent English Communication Skills (Written & Verbal) Salary - Take Home - 11500/- to 12500/- Shifts - Rotational Shifts (including night shifts) - 05 Days working...

  • Customer Service Associate

    1 week ago

    Bhopal, India Piyush Raut (Properitor of Hire Lab Career Solutions) Full time

    Job Description Job Title- Customer Service Associate Pay:11,500.00 - 12,500.00 per month Description- Work Mode - Work from office Eligibility - Graduate / Undergraduates (with non-regular courses can apply) Skills - Excellent English Communication Skills (Written & Verbal) Salary - Take Home - 11500/- to 12500/- Shifts - Rotational Shifts (including night...

  • Chat Customer Service Representative

    1 week ago

    Bhopal, Madhya Pradesh, India Devdort Full time

    **Title**: Chat Customer Service Representative (On-Site role for Ahmedabad) **Job Details**: **Location**: Ahmedabad, Gujarat (On-site) **Position**: Chat Customer Service Representative **Salary Range**: ₹26,000 - ₹36,000 (CTC per month, based on interview performance and experience) **Shift**: Rotational (including weekends and night...

  • Customer Service Representative

    1 week ago

    Bhopal, India Hire Lab Career Solutions Full time

    the and verbalinJob Roll - Customer Service Associate (E mail Process ,International ) Experience: Fresher or experience both can apply Skills: Proficiency in English (Written & Verbal) Excellent, live writing skills. Mode of Work: Work from office Shifts: Rotational (9 hrs shifts between 12am - 12pm) Working days: 5 days and 2 rotational week off...

  • Customer Service Representative

    2 weeks ago

    Bhopal, Madhya Pradesh, India Magnum Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Join Magnum Group – We're HiringPosition: Customer Service Executive Location: Bhopal (Work From Office)Magnum Group is expanding We're on the lookout for dynamic and driven graduates—freshers and experienced professionals—with strong communication skills, ready to take on a rewarding role in customer service and telecollections.What We Offer:...

  • Customer Service Representative

    4 days ago

    Mp Nagar, Bhopal, Madhya Pradesh, India RPA TECHNOLOGIES PRIVATE LIMITED Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    About the Role:We are looking for customer-focused, enthusiastic, and proactive individuals to join our support team. As a Customer Support Representative, you will be the first point of contact for our clients, ensuring their queries are resolved quickly and effectively while delivering an exceptional customer experience.Key Responsibilities:Handle customer...