Customer Service Representative

2 days ago


Mp Nagar Bhopal Madhya Pradesh, India RPA TECHNOLOGIES PRIVATE LIMITED Full time ₹ 2,40,000 - ₹ 3,00,000 per year

About the Role:

We are looking for customer-focused, enthusiastic, and proactive individuals to join our support team. As a Customer Support Representative, you will be the first point of contact for our clients, ensuring their queries are resolved quickly and effectively while delivering an exceptional customer experience.

Key Responsibilities:

  • Handle customer queries via phone, email, or chat in a professional and timely manner.
  • Provide accurate information about products and services.
  • Assist customers in troubleshooting issues and provide effective solutions.
  • Maintain detailed and accurate records of customer interactions.
  • Escalate unresolved issues to the appropriate teams when necessary.
  • Follow up with customers to ensure their concerns are fully addressed.
  • Contribute to building customer loyalty by providing outstanding service.

Required Skills & Qualifications:

  • Excellent communication skills (verbal & written).
  • Strong problem-solving and active listening abilities.
  • Patience and empathy in handling different types of customers.
  • Ability to multitask and manage time effectively.
  • Basic computer knowledge and familiarity with CRM tools preferred.
  • Prior experience in customer support (voice or non-voice) is an advantage.

Job Types: Full-time, Permanent

Pay: ₹10, ₹25,000.00 per month

Language:

  • English (Required)
  • Hindi (Preferred)

Work Location: In person



  • Bhopal, Madhya Pradesh, India Avyaan management Full time

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...


  • Mp Nagar, Bhopal, Madhya Pradesh, India RPA TECHNOLOGIES PRIVATE LIMITED Full time

    **About the Role**: We are looking for **customer-focused, enthusiastic, and proactive individuals** to join our support team. As a Customer Support Representative, you will be the first point of contact for our clients, ensuring their queries are resolved quickly and effectively while delivering an exceptional customer experience. **Key...


  • Bhopal, Madhya Pradesh, India Yashaswi Group Full time

    Urgently hiring for one of the BPO Industry - Job Profile-Customer Service Representative Process-International Job Location-Bhopal Gender-Male/Female Stipend-12000-14000 Per Month Qualification-Min 12 Pass, Any graduate ,Post Graduate Experience-Fresher and Experience both can apply Rotational shifts will be there Working Hours-8 Hrs Skills...


  • madhya pradesh, India Bria Jewels Full time

    Company DescriptionStep into sparkle with Bria Jewels! We're an India-based jewelry brand that blends old-school elegance with trendy twists. Each piece is crafted with exceptional attention to detail, featuring pure Sterling Silver (S925), highest grade CZ stones, and freshwater pearls. Our jewelry is designed to be long-lasting, hypoallergenic, and...


  • Indore, Madhya Pradesh, India Biovitalia Lifesciences Pvt. Ltd Full time

    We are currently seeking a highly motivated and skilled Customer Care Representative to join our team at a leading dietary supplement brand. As a Customer Care Representative, you will play a crucial role in providing exceptional customer service and support to our valued customers. **Excellent English speaking skills are required** for this...


  • Indore, Madhya Pradesh, India SG Gurukul Full time

    SG Gurukul Digital Marketing Agency is seeking a dedicated Customer Service Representative to join our team. The Customer Service Representative will be the primary point of contact for our clients, providing assistance, resolving inquiries, and ensuring a positive customer experience. This role offers an opportunity for individuals with excellent...

  • Sales Representative

    2 weeks ago


    Mp Nagar, Bhopal, Madhya Pradesh, India A2E HALLWAYS PVT LTD Full time

    **Department**: Sales & Marketing **Location**: Railway Street, Zone 2, M.P. Nagar **Job Summary**: The Sales Representative will be responsible for generating new business, maintaining client relationships, and promoting A2E Hallways’ interior and exterior design services. The role involves identifying customer needs, presenting solutions, closing deals,...


  • Mp Nagar, Bhopal, Madhya Pradesh, India KRIPANSHI KALA CREATIONS (OPC)PRIVET LIMITED Full time

    Responsibilities - Contact potential or existing customers to inform them about a product or service using scripts - Answer questions about products or the company - Ask questions to understand customer requirements and close sales - Direct prospects to the field sales team when needed - Enter and update customer information in the database - Take and...


  • Bhopal, India ALANNA Full time

    **Job Summary**: We are looking for a qualified Customer Service Representative to manage a team of representatives who will offer excellent customer service and after-sales support. You will act as the primary point of contact for resolving customer inquiries, addressing concerns, and ensuring a positive experience throughout their interaction with our...


  • Danish Nagar, Bhopal, Madhya Pradesh, India Hire Lab Career Solutions Full time

    Designation - Executive/Sr. Executive Profile - Customer Service Associate A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. Common Responsibilities Listed on Customer Service Representative Resumes: - Resolve customer complaints and issues in...