
Counter Retail Sales Executive
3 days ago
Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
- Maintaining solid working relationships with customers by ensuring that their needs are met and resolving complaints in a timely manner.
- Conducting surveys to better understand customer needs.
- Attending trade shows to promote company products and services as n when required
- Ensuring that brand awareness
**Requirements and skills**:
Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Understanding of the retail sales process
Familiarity with consumer behaviour principles
Knowledge of inventory stocking procedures
Basic math skills
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Flexibility to work various shifts
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
**Language**:
- English (required)
Work Location: In person
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