Customer Service Representative
3 days ago
**No Targets**:
- Resolve customer queries, complaints, and requests in a timely and efficient manner.
- Provide accurate information about products and services.
- Maintain a high level of professionalism and build a positive rapport with customers.
- Document customer interactions and maintain records of inquiries and complaints.
- Follow communication guidelines and standard operating procedures.
- **Education**: Minimum High School / Graduate in any discipline.
- **Experience**: 0-3 years in an international voice process (Freshers with excellent communication skills can apply).
- **Skills**:
- Excellent verbal and written communication in **English**.
- Strong problem-solving and active listening skills.
- Ability to handle customer concerns with patience and professionalism.
- **Work Environment**:
- Willingness to work in morning shifts..
- Competitive salary and incentives.
- Performance-based bonuses.
- Career growth opportunities within the organization.
- Training and development programs.
- Transport facilities (as per company policy).
**Job Type**: Permanent
Pay: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
**Language**:
- English (required)
Work Location: In person
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