Customer Support Representative

3 days ago

Gautam Budh Nagar, India Tech Mahindra Full time

**Tech Mahindra is Hiring for International Telecom Voice Process**

**Location
- Noida Sector 127, UP**

**Minimum 1 year of International voice experience is mandatory.**

**Roles and Responsibilities:

- **
- Experience resolving customer issues, billing, and/or handling product Q&A.
- Interest in learning new technologies.
- Excellent communication skills.
- The clarity in thought process (Able to articulate his/ her thought)
- Ability to handle tough situations with customers.
- Strong ability to multitask and take fast decisions independently.
- Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
- Ensure Timely & Professional Responses to all Queries.

**Perks and Benefits**
- Cab Facility both ways [ Pick up and drop]
- Immense Growth OpportunitiesCab Facility both ways [ Pick up and drop]

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹370,000.00 - ₹410,000.00 per year

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Evening shift
- Flexible shift
- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

Ability to commute/relocate:

- Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- International Customer service (required)
- total work (preferred)
- 12 months (required)

**Language**:

- Hindi (preferred)
- English (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

**Speak with the employer**
+91 9811995121
- Health insurance

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